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Customer Service Data Entry

Location:
Baltimore, Maryland, United States
Posted:
August 28, 2017

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MAX D. WILLIAMS

ND

*** *. * **. *** A

WILMINGTON, DE. 19801

302 *** ****

ac11t1@r.postjobfree.com

OBJECTIVE

To secure a challenging position that provides professional development

and utililizesmy knowledge

EXPERIENCE

08/2009 01/2014 Comcast Cable

300 N. Wakefield Drive. Newark DE, 19702

Position: CAE (Customer Service Executive)

Duties: Support tech for cable, CDV and internet; also sales

08/2003 09/2008 Benefits Services Unlimited, Inc.

2500 Grubb Rd. Wilmington DE

Position: Junior Level Pension Administrator

Duties: Worked Under the direction of a senior team member in

processing plans.

Identified problems and informed management and/or senior

administrators.

Assisted with building databases of participant information.

Position involved 85% telephone duties.

Performed other duties as assigned.

Promoted to Junior Level 11/2005

10/00 4/2003 Office Team Staffing Services

Wilmington DE

Position: Reimbursement Clerk

Duties: Research customers issues and complaints.

Manages time effectively to deliver administrative support.

Performs all functions in a Professional manner and

collaborates with other members to assist with data entry

and record management.

1/1997 6/2000 Freeport School District

Long Island New York

Position: Substitute Teachers assistant

EDUCATION

The University of the State of New York

Albany, NY Degree: Bachelor of Science in Political Science/Sociology;

(Anthropology) 4/1997

Freeport High School

Freeport, NY

AWARDS AND ACTIVITIES

Best Intern, J.P Morgan

Toast Master Club(1 year)

Caribbean Students Organization

Humanities Club

SKILLS

Excel, Word Perfect, Microsoft Windows, Electronic Documentation,

System Analysis, Personal Shorthand

* References Available Upon Request

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