MAX D. WILLIAMS
ND
WILMINGTON, DE. 19801
ac11t1@r.postjobfree.com
OBJECTIVE
To secure a challenging position that provides professional development
and utililizesmy knowledge
EXPERIENCE
08/2009 01/2014 Comcast Cable
300 N. Wakefield Drive. Newark DE, 19702
Position: CAE (Customer Service Executive)
Duties: Support tech for cable, CDV and internet; also sales
08/2003 09/2008 Benefits Services Unlimited, Inc.
2500 Grubb Rd. Wilmington DE
Position: Junior Level Pension Administrator
Duties: Worked Under the direction of a senior team member in
processing plans.
Identified problems and informed management and/or senior
administrators.
Assisted with building databases of participant information.
Position involved 85% telephone duties.
Performed other duties as assigned.
Promoted to Junior Level 11/2005
10/00 4/2003 Office Team Staffing Services
Wilmington DE
Position: Reimbursement Clerk
Duties: Research customers issues and complaints.
Manages time effectively to deliver administrative support.
Performs all functions in a Professional manner and
collaborates with other members to assist with data entry
and record management.
1/1997 6/2000 Freeport School District
Long Island New York
Position: Substitute Teachers assistant
EDUCATION
The University of the State of New York
Albany, NY Degree: Bachelor of Science in Political Science/Sociology;
(Anthropology) 4/1997
Freeport High School
Freeport, NY
AWARDS AND ACTIVITIES
Best Intern, J.P Morgan
Toast Master Club(1 year)
Caribbean Students Organization
Humanities Club
SKILLS
Excel, Word Perfect, Microsoft Windows, Electronic Documentation,
System Analysis, Personal Shorthand
* References Available Upon Request
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