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Customer Service Insurance

Location:
Indianapolis, Indiana, United States
Posted:
August 28, 2017

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Christy S. Yocum

**** ********* **.

Indianapolis, In. 46227

(850) ***-****

ac11qo@r.postjobfree.com

PROFILE

- Hard working, self-motivated, team player with proven ability to meet and exceed goals and deadlines.

- Detail orientated multi-tasker with exemplary organization skills.

- Strong research and follow through skills

- Excellent Interpersonal Skills; works well with all levels of staff and management

EMPLOYMENT

Feb 20 – Present Plane Techs, Indianapolis, Indiana

Airplane Mechanic

May 16 – Aug 16 Inspector, Aero Repair, Indianapolis, Indiana

Clean bearings, seals, baffles, Inspect bearings, seals, baffles, retaining rings, nuts for wear and defects and replace as needed, Magnetic Particle Inspect bolts for cracks, Record actions in maintenance logs

Sept 09 - Dec 11 Lab Tech, Crossroad Farms Dairy, Indianapolis, Indiana

Perform a series of tests on Raw Milk received from various farms before acceptance at the dairy. Also perform many tests on all other food / beverage products produced. Plate and incubate products for bacteria, coliform, yeast and mold.

June 08 - March 09 Paint Booth Cleaner, Premier MSS, Wentzville, Missouri

Maintain cleanliness of the paint booths at the General Motors Plant with the use of 36k and 10k NLB High Pressure Water Spin Jets and a variety of Chemicals. Maintain Cleanliness of the Paint Ovens and all other areas having to do with the Paint Department.

Nov 07 - June 08 Temp, Adecco Temporary Employment Services, St. Peters, Missouri

June 07 - Nov 07 Loan Processor, StoneTrust Mortgage, Lake St. Louis, Missouri

Open Conventional, HELOC, and non-conforming files, enter into Calyx Point, run auto approval, submit loans to lenders, work on conditions, draw closing documents, order funds, work with lenders, title companies, insurance companies, and realtors to ensure timely processing and closing of loans. Process an average of 25 - 30 loans per month.

Oct 06 - May 07 Entertainment Specialist, Target, Darden Prairie, Missouri

Handle all weekly revisions, set sales planners, maintain advertisement signing and count accuracy on inventory. Process item returns to vendors, customer service in the entertainment and electronics department. Pull product from the back room, keep the department stocked and cashier.

March 06 - Sept 06 Store Manager, Wentzville Pay Day Loans, Wentzville, Missouri

Open/Close Store, Verify all information provided on documents by customer. Approve/Deny Loans based on company requirements. Maintain cash accuracy, run daily and monthly reports, handle all banking transactions, customers, collections, and internet loans.

March 05 - March 06 Stay at Home Mom

May 04 - March 05 Loan Processor/Receptionist, JB Financial, Lake St. Louis, Missouri

Open Conventional, HELOC, and non-conforming files, enter into Calyx Point, run auto approval, submit loans to lenders, work on conditions, draw closing documents, order funds, work with lenders, title companies, insurance companies, and realtors to ensure timely processing and closing of loans. Process an average of 25 - 30 loans per month.

June 03 - May 04 Jr. Underwriter, Countrywide Home Loans, Indianapolis, Indiana

Underwrite assigned loans, both Stated and Full Documentation Loans. Respond to routine inquiries. Ensure that pre-determined underwriting conditions are met and loan packages comply with company guidelines. Provide back up to the closing, funding and shipping functions. Review Loan-to-Value Ratios, credit reports and applications. Communicate loan decisions to business partners. Ensure that business partners receive the information necessary to properly structure and finalize incomplete loan packages. Check al QVDQ’s of every underwriter on every loan before they go to the closing department for docs to be drawn. Also work compliance in the funding department, checking all closed loan packages.

Sept 00 - April 04 Aerospace Ground Equipment Journeyman, Missouri Air National Guard

Perform maintenance and servicing of aircraft ground equipment. Responsible for servicing and inspecting, troubleshooting, repairing and performing preventive maintenance on motor and engine driven generator sets, air conditioners, hydraulic test stands, air compressors, bomb lifts, heaters and other similar support equipment. Tow and position equipment for use on the aircraft parking ramps and hangers.

Sept 01 - May 03 Loan Processor, JB Financial, Lake St. Louis, Missouri

Open Conventional, HELOC, and non-conforming files, enter into Calyx Point, run auto approval, submit loans to lenders, work on conditions, draw closing documents, order funds, work with lenders, title companies, insurance companies, and realtors to ensure timely processing and closing of loans. Process an average of 25 - 30 loans per month.

Aug 96 - Aug 00 Aerospace Ground Equipment Journeyman, U.S. Air Force

Perform maintenance and servicing of aircraft ground equipment. Responsible for servicing and inspecting, troubleshooting, repairing and performing preventive maintenance on motor and engine driven generator sets, air conditioners, hydraulic test stands, air compressors, bomb lifts, heaters and other similar support equipment. Tow and position equipment for use on the aircraft parking ramps and hangers.

EDUCATION

Aviation Institute of Maintenance, Indianapolis, Indiana, Airframe and Powerplant

Kaplan University, Paralegal Studies

Lindenwood University, St. Charles, Missouri, Criminal Justice

Louisiana Tech University, Bossier City, Louisiana, General Courses

REFRENCES

Available Upon Request



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