Gleason Weichelt
Brodhead, WI 53520
ac11qd@r.postjobfree.com
Skills
Microsoft Office (word, excel, power point)
Network hardware configuration
Hardware Troubleshooting
Computer hardware assembly, configuration, repair
Flexible/Adaptability
Work Experience
Wal-Mart, Stoughton, Wi, January 2017-Present
Electronics Associate
Assist customers with electronics related question and purchases
Place product on shelf
Organize the shelfs in preparation of new product being released
PDS, Inc., Madison, WI, March 2014 – May 2016
Customer Support Specialist
Provide Tier 1 technical support for healthcare websites including UW Health MyChart, Deancare MyChart, MyBaptistConnect, and Bon Secours Health System MyChart
Help customers navigate different sections of healthcare websites
Reset user accounts
Handyman Specialist, Brodhead, WI, November 2008 – November 2013
Construction Worker
Replace residential windows & doors
Perform home improvements including roofing & siding
McDonald’s, Brodhead, WI, October 2006 – November 2008
Crew Member
Prepare food in the grill area
Clean & maintain the restaurant and its grounds
Education
ITT Technical Institute, Madison, WI
Associate of Science Degree in Network Systems Administration, Graduated June 2014
Courses: Computer Structure & Logic, Introduction to Networking, Client-Server Networking I & II, Physical Networking, Linux Networking, IP Networking, Introduction to Information Security, Email & Web Services, Introduction to Programming, Database Concepts
Blackhawk Technical College, Janesville, WI
Computer Service Technician Technical Diploma, Graduated May 2006
Courses: Microcomputer Fundamentals, PC Software Fundamentals, PC Peripherals & Troubleshooting
IT Customer Service Fundamentals, PC Hardware Assessment, Written Communications
PC Hardware Interfacing, Network Fundamentals, Troubleshoot Shared Network Resources
Service Support Internship. College Mathematics