Data Entry Customer Service

Tajuana Patterson-Crutcher

**** ******** **** **

Olive Branch, MS 38654

Cellular 901-***-****

e-mail: ***************@*****.***

Objective

I am a dedicated, responsible, reliable, and dependable individual who is seeking a position to utilize my skills and experience in your growing company.

Education

ITT- Technical Institute, Memphis, TN December 2007

Currently enrolled. Computer Network Systems

Southwest Tennessee Community College, Memphis, TN January 2004

General studies.

New Wave Hair Academy, Memphis, TN January 1998

Diploma, Cosmetology

Sheffield High School, Memphis, TN June 1996

H.S. Diploma

Experience

July 2015 to present Federal Express, Memphis, TN

Team Leader

Monitor handlers during hours of operations, ensuring safety procedures are being implemented. Assist handlers with logging on scan equipment, setting up passwords, make sure handlers have completed recurrency training and assist management with any administrative needs.

Transport customer packages to the appropriate areas. Scanned customer packages. Placed scanned packages in utility cans.

June 2013 to November 2015 Electrolux Home Appliances, Memphis, TN

Material Handler

Pull parts in a timely manner assuring the lines have the appropriate materials so the lines can run without delay.

Works with associates to properly assemble wall ovens using the instructions given on the job detail sheets. Safely use pneumatic lift assist to stack the upper oven onto the lower oven.

November 2012 to April 2013 Employment Staffing @ Walt Disney, Memphis, TN

Guest Service Agent

Take incoming calls, resolving guest issues, take guest orders, and responding to guest e-mails.

February 2012 to June 2012 Select @ Kuehne & Nagel, Southaven, MS

Material Handler

Process orders by uploading the firmware on the company’s printers, changing the language from European languages to English.

October 2011 to December 2011 William-Sonoma, Memphis, TN

Operator/QA Inspector

To process orders by monogramming or personalizing customer orders. To inspect the customer’s product ensuring top quality on products personalized.

June 2009 to June 2011 Spherion @ Accredo Health, Memphis, TN

Package Loader

Scan incoming packages and properly load packages on transportation vehicle.

May 2008 to January 2009 SMX @ Jabil Global, Memphis, TN

Data Entry Receiver/ Cosmetic Repair Technician

Enter information received after Direct TV units have been tested, correct any cosmetic repairs to any units that may have cosmetic issues and replace hard drives to Direct TV units.

February 2008 to April 2008 Jackson Hewitt, Memphis, TN

Tax Preparer Assistant/Call Center

Call and schedule customers to file taxes with the company.

January 2007 to July 2007 Solectron Global, Memphis, TN

Material Handler/Data Entry Receiver

Processes used computer parts and inform the computer companies of the condition of the materials that have arrived in the warehouse.

June 2006 to January 2007 Aerotek @ Solectron, Memphis, TN

Material Handler/Data Entry Receiver

Processes used computer parts and inform the computer companies of the condition of the materials that have arrived in the warehouse.

November 2004 to April 2006 Wal-Mart, Olive Branch, MS

Cashier/Customer Service Associate

Perform cashiering duties such as scanning items, sacking items, and taking currency for them.

May 2003 to July 2003 Staffmark @ Cingular Wireless, Memphis, TN

Fulfiller

Processed orders. Programmed cellular phones. Shipped orders to specified customers.

August 2002 to May 2003 Federal Express, Memphis, TN

Checker/Sorter

Scanned customer packages. Placed scanned packages in utility cans.

April 2001 to March 2002 Express Airlines I, Memphis, TN

Ground Service Agent

Loaded and unloaded aircraft. Cleaned aircraft. Transported luggage from the bag room to the aircraft.

Certificates: CRC Silver Certificate

Forklift Certificate

Industrial Readiness Training

References available upon request

Contact this candidate