Security Officer High School

Patrick W. Williams

**** **** **** *****, ************, Florida 32218

Cell-Phone: 340-***-****

Education: High School Diploma Lone Star High School

Graduation Date: 06/2012

Languages:

English

Spanish (Novice)

Skills:

Excellent writing skills

Communication via phone, email, face-to-face

No Cold-Calls (always communicate well with customers and co-workers)

Relevant Experience

Safety Security Officer: Amazon Fulfillment Center

(Jacksonville, Florida)

February/2017 to Current

The delivery of quality service and positive interaction with our customers is critical to the completion of all the tasks within this job description. The ability to greet all visitors, vendors, and employees; while continuously maintaining the standards of excellence in presentation and professionalism.

Guard and patrol physical property; monitor system response; orient and monitor personnel working in high risk areas; and investigation of accidents and criminal acts.

Process report for the Security Supervisor and/or Dir of Sec., identifying areas of concern in weekly and daily reports.

Maintain a working knowledge of all emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and assist as needed.

Develop and recommend new procedures and approaches to safety and loss prevention based on reports of incidents, accidents, and other relevant information.

Be proactive in obtaining information in regards to post orders, revisions, and daily event needs, (i.e. parking list, and access changes).

Implement security/safety improvements that benefit the company’s assets, visitors and employees as directed.

Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.

Security Officer: University of Phoenix

(Jacksonville, Florida)

December/2015 to Current

*Patrols assigned area on foot, in assigned motor vehicle, or other specialized vehicle to ensure personal, building, and equipment security.

*Examines doors, windows, and gates to ensure security; uses University keys to open and close buildings; monitors closed buildings for unauthorized persons and/or suspicious activities.

*Informs and warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.

*Provides escort services for visitors, students, staff, and faculty, as necessary; provides other public assistance, such as lockout services, jump-starts, and routine information.

*Watches for and reports irregularities, such as security breaches, facility and safety hazards, and emergency situations; contacts emergency responders, such as police, fire, and/or ambulance personnel, as required.

*Remains alert for the presence of unauthorized persons and/or security code violators; approaches suspicious persons and/or notifies police as appropriate; may confront and/or detain violators, as required, until police arrive.

*Performs periodic checks of emergency call boxes and/or street lights to ensure proper functioning; reports malfunctions as required.

*May provide safe and efficient transportation to University employees and/or visitors, as requested, using an insitutional vehicle.

*Patrols and monitors assigned parking areas and/or parking garages to provide public security and assistance.

*Maintains security controls for issued University keys; safeguards and controls issued University equipment.

*Prepares routine, standardized reports.

*May provide specialized security in a retail or other complex operational area, requiring specific knowledge of the operating environment Serves as

*Campus Security Authority as outlined by the Clery Act.

*Performs miscellaneous job-related duties as assigned

Security Officer: Victory casino cruises

(Jacksonville, Florida )

June/2014 to May/2015

•Scanning passengers before entering vessel

• Dealing with currensy to the dealer of casino

•Assist roping the boat to the dock/terminal

• Maintain Daily log/Making rounds around property

(Supervisor Security Officer): Gateway Town Center Mall (Jacksonville, Florida)

February/2014 to January/2017

•Manages a team of security officers and shift supervisors at a specific client site.

•Oversees the day-to-day security operations at all posts and buildings.

•Develops and manages a training program for all new security officers and supervisors.

•Meets regularly with the client representative and with Landmark Protection management.

Freight Coordinator: Laser ship Warehouse (Jacksonville, Florida)

August/2013 to December/2013

Dealt with packing and shipping merchandise

Organized inventory to be shipped

Load and unload freight trucks for distribution

Warehouse: San mar Corporation (Jacksonville, Florida)

February 13th, 2013 to July 2013

Dealt with packing and shipping merchandise

Scanning items and load/unloading trucks

Communicated with managers and supervisors regarding inventory and product shipment/misplaced items.

Used the correct machinery in placing and handling the merchandise

Also, managed lost items on a daily basis and dealt with customer complaints.

Guide: Regal Movie Theater (Alexandria, Virginia)

November/2010 to June/2011

Greet customers as they enter the movie theater.

Guide them to the beverage and food area.

Sometime, help the disabled customers into the movie theater and provide them with special accommodations.

Maintain a positive environment and provide all customers with movie and price information.

At times, work at the food and beverage area, which allowed me to provide customers with food and billing information.

Restaurant Cashier: Island Blues Restaurant and Bar (Virgin Islands)

July/2009- September/2010

Assisting customers with payment (by cash, check, credit cards, vouchers, or automatic debits).

Assisting waiters and the manager with any kind of duties (such as; welcoming guests, greeting guests to their table, taking orders, and helping with the distribution of food and beverages).

Establishing or identifying prices of goods, services or admission, and billing calculations.

Resolve customer complaints

Offer customers carry-out service at the completion of transactions.

Serve food, beverages, or desserts to customers.

Maintain a friendly environment with staff and customers.

Machinery Technician: Public Work, (Virgin Islands)

April/2008 – August/2008

Reassemble machines after the completion of repair or maintenance work.

Start machines and observe mechanical operation to determine efficiency and to detect problems.

Install, replace, or change machine parts and attachments, according to production specifications.

Set up and operate machines, and adjust controls to regulate operations.

Collect and discard worn machine parts in order to maintain machinery and work areas.

Clean machines and machine parts, using cleaning solvents, cloths, hoses, vacuums or other equipment.

Remove hardened material from machines or machine parts, using abrasives, power and hand tools, jackhammers, sledgehammers, or other equipment.

Contact this candidate