Quynh Hoang Le
•**** Mirror Lake Dr., Haltom City, Texas, 76117 ● 682-***-****
•**********@*****.***
Summary
A highly talented pharmacy student skilled in clinical pharmacology, pharmacy management, and research. Strong background in research and development. Experienced in retail pharmacy operation and childcare setting. Strong research and experimental background, with exceptional analytical and problem-solving skills. Knowledgeable in preparing and delivering papers and presentations. Excellent verbal and written communications skills.
Professional Experiences
Prime Therapeutics LLC, (7/2015-present)
2901 Kinwest Pkwy # B, Irving, TX 75063
Pharmacy Technician supervisor: Sweeti Patel
Refill confirmation when appropriate, review pending refills with the supervising pharmacist, generate refill documentation and process third party claims adjudication ‘
Communicate as necessary with patients to determine general health status, medication compliance, drug and supply inventory, and overall coordination of care and service (custom assessment in software system).
Decipher and understand adjudication claim rejections.
Maintains a neat and clean workstation.
Maintains and cleans pill counter.
Fills all medications accurately and ensures all paperwork provided is for the same patient
Maintains fully stocked workstation (i.e. – vials, caps, labels, etc.).
Accurately process all orders in a timely manner.
Monitor cutbacks on adjudication screen and corrects if necessary.
Ability to transition medication order through medication order tracking software at every step of the medication dispensing process.
Gather, organize, document, and report clinical data for review and action by the patient care team (pharmacist, nurse, prescriber, as applicable) to include: lab data as applicable, results of patient contact documented on the custom assessment and hospitalizations.
Generate pharmacy and clinical reports from software as directed.
Assist in coordination of patient assessment, drug dispensing and extemporaneous compounding, and delivery to meet lead time and delivery deadlines.
Complete all necessary paperwork, forms, and records according to policy.
Assist in the prioritization and the progress of patient paperwork through the patient care pathway.
Assist in maintaining the accuracy of software templates.
Demonstrates competency in all aspects of extemporaneously compounded preparations.
Ability to schedule medication deliveries and complete delivery slips accurately.
Package and label medication for shipping.
Ability to perform other duties as assigned.
Work as a team member and have the ability to problem solve.
Assists in other areas as needed.
Ability to perform Quality Assurance checks on automated technology (i.e - Kirby counter, TCGRx unit, etc.)
Other tasks as assigned by Management.
Follow all applicable government regulations including HIPAA.
CVS HEALTH, (09/2014-5/2015)
1300 E Campbell Rd, Richardson, TX 75081
Pharmacy Technician supervisor: Latasha Johnson
•Pharmacy Technician Rep I Prior Authorization & Appeals
•Pharmacy technician will take in-coming fax from members and providers,
•Provide professional fax assistance to all callers through the criteria based prior authorization process.
•Maintain complete, timely, and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls/fax to the pharmacist.
•Deal with a diverse customer base in a friendly and confident manner (internal and external customers).
•Excellent communication skills (oral, written, grammar, listening).
•PC Windows experience.
•Basic math skills required (addition, subtraction, multiplication, division).
•Ability to maintain confidentiality.
CVS PHARMACY, FORT WOTH, TX (11/2012-5/2014)
5301 River Oaks blvd, 76117
Pharmacist in charge: Ashok Bireddy
•Pharmacy technician
•Responsible for out-patient pharmacy.
•Dispense antibiotics, medications, and controlled substances. Carry out special projects, such as drug protocol audits.
•Manage inventory, and enter patient prescriptions into database for billing purposes.
•Communicated with patients and gathered information on background, medical, and prescription history. Compiled data, initiated new patient files, and updated existing files. Organized and coordinated patient records. Monitored and maintained pharmacy inventory.
•Responsible for office administration and cashier functions.
Hall’s Pharmacy, Fort Worth, TX ( 2/2012 – 8/2012)
708 Pennsylvania Ave, Fort Worth, TX 76104
•Pharmacy Technician
•Responsible for out-patient pharmacy.
•Dispense antibiotics, medications, and controlled substances. Carry out special projects, such as drug protocol audits.
• Manage inventory, and enter patient prescriptions into database for billing purposes.
•Communicated with patients and gathered information on background, medical, and prescription history.
•Compiled data, initiated new patient files, and updated existing files.
•Organized and coordinated patient records.
•Monitored and maintained pharmacy inventory.
•Responsible for office administration and cashier functions.
Sunrise Daycare Center, (9/2009 – 2/2012)
5128 Mirror Lake Dr., Haltom city, TX 76117
Center Director: Keshan Kuruwitage
• Assist in developing curriculum and implementing the same in accordance to the children’s specific need
• Assist teachers and managers with the psychological, intellectual and personal needs of children at the facility
• Help with researching information for children’s activities and devising activity programs for fulfill extracurricular hours
• Suggest which books and aides are needed after carefully reviewing them
• Help children to take their medication on time with the right instruction.
• Provide assistance with all other tasks as needed
ATC – Genco, Fort Worth, Texas,(01/2010-11/2012)
Duties and Functions:
Function and test phone
Run RF machine for making signal for phone
Run Flash to update the current software
Examine the mobiles phones to identify the cause of trouble.
Open up the mobile phone and check the battery life, wirings and connections, screens and other components for efficiency
Mend the defects and replace the broken/used up parts and recheck the performance of the mobile phon.
Remove the screen of the cell phone and replace with a new one
Check out as PVC on the line for a complete product
Education
•High school Graduated.
•Certified Pharmacy Technician.
•Registered Pharmacy Technician in Texas.
•Second Language: Vietnamese