Jacky Wong

*** ********** **, **************, ** 37075

Cellular 901-***-****

ac111o@r.postjobfree.com

EDUCATION

B.S., Computer Science and Electrical Engineering, Minor: Math 2010 Christian Brothers University, Memphis, Tennessee - Member of University's Honors Program SKILLS

h Platforms: Windows OS and Server (expert), Mac OS (expert), Linux (proficient) h Graphics: Adobe Photoshop (proficient), Adobe Illustrator (familiar), Quark Xpress (prior experience) h Languages: PHP (expert), Java (proficient), Javascript (proficient), HTML (proficient), SQL (proficient), CSS (familiar), Shell (familiar), Visual Basic .NET (prior experience), C++ (prior experience), THRSim

(prior experience)

h CAD: Pro Engineer Wildfire (familiar), Cadence PSpice (familiar), Quartus (prior experience) h Web Software: Wordpress (proficient), CodeIgniter (proficient), Magento (familiar), Apache Tomcat

(familiar), IIS (familiar), CPanel (familiar), Joomla (prior experience) h General: Apple and PC Technical Support (expert), Networking & Security (proficient), Web Development

(proficient), TCP/IP (proficient), Virtual Private Networking (familiar) h Bilingual: English (fluent) and Cantonese (speaking) EMPLOYMENT HISTORY

Content Developer 2015 to Present

Knowre, Seoul, South Korea

h Built math problems in PHP using Knowre's content management platform while documenting and keeping clear records of own code and any other contributions to the system. h Boosted productivity by developing tools through CodeIgniter with SQL queries for my team to use. The tools helped team members find information needed to get their jobs done quicker. h Quickly learned PHP and Knowre CMS to perform tasks necessary to fulfill the role as a developer as well as expanded my abilities to other areas such as Javascript, MySql, and SSH to go beyond the content developer job description.

h Creatively developed solutions to represent real-world Math concepts through PHP class objects, JSON code, and using available tools to "hack" the system in order to achieve a designer's ideal solution. Web Designer 2013 to 2015

Computerade901, Memphis, Tennessee

h Re-designed company Web sites to increase client interactivity. h Skilled in Web page layout and design with respect to overall balance of text and images. h Designed pages utilizing numerous programming languages and graphics programs (Adobe Photoshop, Illustrator, and Quark Xpress.

h Hosted Web sites with 99.99% uptime, realtime analytics, and vigilant maintenance. h Designed, developed, and implemented a customer-relationship management system used by entire corporation to communicate with external customers. h Modified, wrote, and debugged Java programs for Web-based tracking services. IT Specialist 2008 to 2014

Computerade901, Memphis, Tennessee

h Provide professional computer advice and technical support to consumers and small businesses in areas of laptops, desktops, servers, point of sale systems, and digital video recorders for surveillance. h Construct server systems for web hosting, desktop virtualization, and IP camera video storage. h Constructed full digital surveillance system using several POE IP cameras. This includes building a DVR system, installing and configuring network and software, and mounting and calibration of IP cameras using a POE switch.

h Perform troubleshooting on computers, networks, and equipment to identify problems and then provided solutions.

Advanced Repair Agent 2011 to 2013

Best Buy Geek Squad, Memphis, Tennessee

h Quickly and accurately provide expert software and hardware repair services for desktops, laptops, and all- in-ones including Windows PC and Apple computers to achieve the best solution for resolution. h Responsible for coaching and instructing co-workers on protocols and training for services and products. h Face customers to provide consultation, solutions, and support for products including desktops, laptops, tablets, cameras, cell phones, printers, software, MP3s, televisions, and other electronics. Computer Engineer 2010 to 2012

OE Power Systems, Memphis, Tennessee

h Specialized in research, development, and manufacturing of RFID systems, wireless communications, OBD II communication, GPS locators, and portable power solutions. h Built and managed an eCommerce system through the platform Magento. Built and managed company website through the platform Joomla. Designed web graphics using Adobe Photoshop and Illustrator. Counter Intelligence Agent 2006 to 2008

Best Buy, Cordova, Tennessee

h Repaired, serviced, and replaced parts, boards, and equipment for desktops and laptops as well as customer facing.

PROJECTS

Bug Report Management System - Renovated an existing CodeIgniter project to update the way bugs are reported and represented in Knowre's system. Coded in PHP, Javascript, HTML, and CSS, the page was given a modern look-and-feel with more features, security, and tools available for team members to perform their jobs more efficiently. Implemented an API to quantify developers' turnaround times on a Google Sheet with their bug fixes.

WordPress Websites - Incorporating skills with CSS, HTML, and PHP, designed, hosted, and maintained professional level websites for restaurants and businesses such as asianeatery.net, lbtelematics.com, and computerade901.com.

eCommerce - Built, designed, and hosted a full eCommerce website using Magento for OE Power Systems, Inc. DBA theiCase, selling backup battery cases for iPhones. This project incorporated full use of CSS, HTML, PHP, XML, and MySQL. Adobe Photoshop and Illustrator played an important part in pixel-perfect designs and layouts.

Home Entry RFID Security - Programmed a microcontroller to read RFID cards, validate at entry points, and mechanically unlock deadbolts. The device also had a convenient add and remove function for quickly adding and removing RFID cards.

Remote Communications Server Application - Developed a server application to communicate with a camera through TCP/IP communications to capture a picture remotely. The server application was built using Java. Pictures were successfully transferred over TCP/IP.

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