Customer Service Security

John R. Davis

*** ** ******* ***** **.

Lake City, FL 32055

Cell: 386-***-****

E-mail: ***********@*****.***

Objectives:

Seasoned Corrections Sergeant focused on maintaining peace security and safety within correction centers and jail systems. Extensively trained in crisis prevention and intervention. Able to remain calm and confident even in the most adverse and stressful working conditions.

Highlights:

Ethical standards of conduct

Restraint techniques

Inmate rights

File and record maintenance

Occupational hazards and safety precautions

Trained in defensive tactics

Excellent problem solver

Work Experience:

Corrections Sergeant

9/1994-Present, State of Florida Baker, Hamilton and Columbia Correctional

Maintained control of the institution to provide for safety and security of the facility, and maintained inmates, staff, and public by enforcing rules, regulations, policies, and procedures.

Supervised and directed inmate activities in assigned areas of the facility/institution.

Assured assigned areas were clean, safe, and secure

Monitored and operated security controls, equipment, and computers.

Operated automobile for perimeter security and the transportation of inmates.

Conducted inmate counts, security rounds, and searches.

Completed required reports and served on committees.

Prevented escapes or incidents, which threatened security.

When necessary, used physical force, un-armed self-defense, firearms, or force to detain or secure inmates

Assistant Manager

6/1989-9/1994, Quincy’s Steakhouse

Provided highest level of customer service with a positive and professional attitude.

Oversaw training needs, inventory control, supply orders, and other logistical responsibilities.

Directed efficient operation of the Co-worker Staff Cafe, serving employees daily.

Demonstrated ability to make instant decisions, support the staff, and complete interaction with guests

Proven record of enforcing standards for individual performance

Able to assess staffing needs and recruit staff

Education:

1/1995 Corrections Certificate

5/1990 Columbia High School

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