Project Test Cases

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Kapil Chandak

Email: ********@*******.***

Cell: +1-209-***-****

Professional Profile

• 12 plus years of IT experience in which 3 plus years as developer in Pega PRPC, 1 year as Manager (Techno functional Consultant) handling team of 7 consultants in test automation framework and Pega, 8 years as IBM Lotus Notes developer, around 6 months in Big data space.

• Pega Certified Senior System Architect v7.1, Pega Certified System Architect v6.2 and Pega Certified CPM Architect v6.2.

• Hands on experience in Apache Hadoop ecosystem components like HDFS, Hadoop Map Reduce, Oozie, Hive, Sqoop, HBase, Pig, Spark, Kafka, Scala. Involved in creating Hive tables, loading data and writing hive queries that will run internally in map reduce way. Written multiple MapReduce programs in Java for data extraction, transformation and aggregation from multiple file formats. Importing and Exporting of data from RDBMS to HDFS using Sqoop.

• Advance understanding of Scrum (Agile) and Smart BPM methodology. Worked in space of test automation.

• Worked primarily in the domain of Banking, Financial and Insurance Services (BFSI), Energy and Utilities, Healthcare and Telecom.

• Worked on all the phases of Project life cycle like Requirement gathering, Design, Development, Testing, Production Support etc.

• Hands-On experience in design & implementation of Organization hierarchy,Class Structure, Class Groups, Rulesets, Access Groups, Operator IDs, Branches, Workbaskets, Workgroups, Work Parties,UI Rules.

• Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer and PAL.

• Experience in coordinating between Onsite-Offshore.

• Excellent communication and leadership skills.

Work Experience

April 2004 till April 2010 in IBM India Pvt Ltd, Bangalore, India. May 2010 till Nov 2010 in Tata Consultancy Services, Bangalore, India. Dec 2010 till Jan 2014 as Senior Software Engineer in Collabera Solutions, Bangalore, India. Feb 2014 till Oct 2014 as Senior Software Engineer in Capgemini, Bangalore, India. Jan 2015 till Sept 2015 as Pega Consultant in Medical Mutual of Ohio, Strongsville, Ohio, US. Oct 2015 till Feb 2016 as Pega Consultant in Bank of America, Dallas, US. March 2016 till date as Portfolio Architect in American Express, Phoenix, US. Educational Background

Bachelor of Engineering in Computer Science.

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Skills

Technical

Operating System Windows (Vista,NT,XP,7,8),Unix, Linux Environment Client/Server

Database Lotus Notes, SQL server

Internet Tools HTML,Javascript

Languages Java

Web Technologies Web-services, SOAP, Rest, AJAX, XML BPM Tool/Product PEGA PRPC v6.2, v6.3 and v7.1.5, v7.1.7, CPM. Big Data Hadoop, HDFS, Hive, Pig, Oozie, Sqoop, Map-Reduce, HBase, Spark, Kafka. Test/Defect

Management Tools

Quality Center, Clear Quest, Jenkins, LISA, LARA.

EAI (middleware) EDI (Electronic Data Interchange) ECM SharePoint 2010

Career History

#1

Project: GCAP (Global customer acquisition platform) Client Name: American Express

Project Duration: March 2016 till Date

Environment: Pega PRPC v7.1.7, Java

Project Overview:

Currently working in the capacity of Techno functional consultant were in I do work in Pega coding and also in past guided the team for test automation framework design required in GCAP. Basically its test automation regression suite where in customer data is being compared with new environment GCAP developed in Pega this environment holds application data of the customer(s). Roles and Responsibilities:

• Requirement analysis with business for the user stories creation in Rally.

• Design the Pega interface and support QA during system testing.

• Participate in Agile grooming sessions.

• Support Defect fix during UAT.

#2

Project: FRR (Foreclosure Referral Review)

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Client Name: Bank of America

Project Duration: Oct 2015 till Feb 2016

Environment: Pega PRPC v6.2

Project Overview:

Goal of this project was to combine previously existing suite of manual processes and applications into a single continuous workflow. I was involved into a POC to demonstrate override capability from Pega and help BRMS to decide placing the impediment into the loan in context. The project also deals in effort to include automation of manual intake process, execution of different waterfall rules to place impediments, generate summary of reports, processing of questionnaires. Roles and Responsibilities:

• Requirement analysis from the team involving BRMS and Core Pega team.

• Design the interface and support QA during testing.

• Participate in Agile grooming sessions.

#3

Project: CIM (Customer Information Management)

Client Name: Medical Mutual of Ohio

Project Duration: Jan 2015 - Sept 2015

Environment: Pega PRPC v6.3, CPMHC

Project Overview:

Medical Mutual of Ohio (MMOH) is an American mutual health insurance company. It is the oldest and largest health insurance company based in Ohio and serves more than 1.6 million customers. Employing 2,500 people, Medical Mutual is one of the biggest employers in downtown Cleveland. Headquartered in Cleveland’s historic Rose Building, the company also has statewide offices in Cincinnati, Columbus, Dayton, Independence, Richfield, Toledo and Youngstown, as well as an information systems facility in Beachwood. In 2008, Medical Mutual of Ohio ranked 806 out of the top 1,000 corporations in America. CIM helps in maintaining the contact center requirements of MMO.

Roles and Responsibilities:

• Business Meeting with SME’s for feasibility analysis of requirements captured in Inception as well as in Elaboration Phase.

• Requirement analysis

• Design

• Interface Analysis.

• Provide smart and appropriate solution

• Deployment

#4

Project: ICMS (Integrated Collection Management System) Client Name: Cisco

Project Duration: Aug 2014 – Oct 2014

Environment: Pega PRPC v6.3

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Project overview:

ICMS is used to raise the dispute and maintain credit/debit, write-off, dunning, and rebill activities of cisco worldwide. This project has archive of records for transaction done and also it has provision to reopen the old transaction to recreate a new dispute.

Roles and Responsibilities:

Being a PRPC System Architect for v6.3 had performed the following duties.

• Developed the Business Process Management (BPM) components which include PRPC Flows, Business Rule.

• Involved in development of Data Model, Class structure, Access Group, Process flow, Activities and UI properties.

• Implementation of Decision tables, Decision Maps and Declarative expressions.

• Design and development of Harness rules, Layout and Sections.

• Worked with Clip board and Tracer for troubleshooting the issues.

#5

Project: Code Migration Flow

Client Name: Cisco

Project Duration: June 2014 – July 2014

Environment: Pega PRPC v7.1.5

Project overview:

Code Migration Flow or CMF is used to have approval workflow while migrating the product from one environment to other it consist of auto migration step to have product available in service directory of destination during auto migration or product being available in service directory of the source during manual migration both the case follows the approval of IT and Business. Roles and Responsibilities:

Performed role of Pega PRP v7.1.5 system architect with below duties.

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• Implementation of Workflows, Smart shape, User Interface using Pega 7 strong features.

• Implementation of Class-specific models to set default property values, Declarative Rules and Decision Rules.

• Implementation of Decision Rules (When condition Rules, Decision Tree Rules, Decision Table Rules and Map Value Rules) And Declarative Expressions as per the requirements.

• Implementation of Correspondence templates, sending the Correspondence, setting SLA.

• Prepare application to adhere Guardrails compliance.

• Code migration between different environments (DEV, SIT, UAT and Production).

#6

Project: Access Request Tool

Client Name: Cisco

Project Duration: Feb 2014 – May 2014.

Environment: Pega PRPC v6.3, v7.1.5

Project overview:

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Access Request Tool helps to grant access or reject access to the employees of Cisco worldwide. It comprises of workflow which comprise of approval from reporting manager and based on access % calculation work object undergo approval from either Data trustee or Designated Directors. Once approved application access is granted to the employee. Roles and Responsibilities:

Have performed the role of system architect for v 6.3 and 7.1.5

• Business Requirement Analysis.

• Requirement Specifications discussion with the onsite folk for better customer service and feasibility.

• Extracting the business rules from the analysis done.

• Implementation of Workflows, User Interface using Harness, Flow Actions, Sections, Layouts.

• Implementation of Class-specific models to set default property values, Declarative Rules and Decision Rules.

• Implementation of Decision Rules (When condition Rules, Decision Tree Rules, Decision Table Rules and Map Value Rules) And Declarative Expressions as per the requirements.

• Implementation of Correspondence templates, sending the Correspondence, setting SLA.

• Implementation of Reports.

• Prepare application to adhere Guardrails compliance.

• Testing and Troubleshooting using Clipboard and Tracer tools.

• Create Declare Pages, Data Transform an Activity as required.

• Prepare Test Cases document.

#7

Project: Spot Bonus

Client Name: A US based Healthcare Company

Project Duration: May 2012 – Jan 2014

Environment: Lotus notes 8.5.1, 8.5.2, 8.5.3

Project overview:

The objectives of the application are:

•Create a central location that integrates all Spot Bonus recognition activities.

•Implement standardized processes to give and approve Spot Bonuses.

•Automate giving, approving, tracking and reporting on Spot Bonuses Roles and Responsibilities:

Below duties I performed,

• Requirement Analysis and Gathering the requirements.

• Responsible for writing detailed design document.

• Created the User Interfaces required for the application.

• Design of flows and development of the various use cases involved.

• Unit Testing.

#8

Client Name: Southern California Edison

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Project Duration: Dec 2010 – April 2012

Environment: Lotus notes 8.5.1, 8.5.2, 8.5.3, SharePoint 2010 Project overview:

This Project involves Notes databases handling along with development and enhancement in client, web and Xpages. I supported the web based application like Energy intake, monthly political activites survey etc. Also involved in one of the EDI projects of SCE which requires monitoring jobs in Gentran tool and develop the business process as per requirement of the trading partner. I did End to End SharePoint testing for one of the application which is migrated from lotus notes to SharePoint. Roles and Responsibilities:

• Participate in the request for change walk through sessions with Project Manager.

• Analyze the change request raised by the End User.

• Plan and execute the project deliverables.

• Post development, prepare the test cases, deployment instructions.

• Co-ordinate with UAT team to rectify issues if any during the UAT Phase.

#9

Client Name: JPMC Bank

Project Duration: May 2010 - Nov 2010

Environment: Lotus notes 6.0

Project overview:

This Project involved maintenance of AACT (Application Administration Communication Tool) as it was decommissioning project data extraction/correction and agent monitoring where performed. An ID Admin tool and is designed to hold all the application details and various levels of access to which users have access to in the bank, meet audit and regulatory system security requirements and keep track of various users. Is a globally used application and resides in three main servers corresponding to Asia, EMEA and US Regions. Roles and Responsibilities:

• Analyze the change request raised by the End User.

• Plan, design and execute the project deliverables.

• Post development, prepare the test cases, deployment instructions.

• Provide production support for AACT.

#10

Project: National Notes

Client Name: IBM

Project Duration: April 2004 – April 2010

Environment: Lotus notes 6.0

Project overview:

This Project involved various Notes databases handling along with development and enhancement. 7

Major application where Cirats and P11D. The purpose of the Compliance, Issue, Risk, APAR Tracking System (CIRATS) database is to track to closure those issues where services do not meet corporate instructions, guidelines or policies. P11D database holds UK employee’s tax documents, including current year and up to seven years history.P11Ds can be viewed, updated, created or deleted. If a P11D is changed, or a new one is created, it can be printed or resent to the employee individually. International Assignee P11Ds are emailed automatically to the International Assignments Tax Team when they are revised. Role and Responsibilities:

• Analyze the change request raised by the End User.

• Plan, design and execute the project deliverables.

• Post development, prepare the test cases, deployment instructions.

• Co-ordinate with UAT team during the UAT Phase.

Personal Details

• Date of Birth : 25th June 1979.

• Nationality : Indian.

• Marital Status : Married.

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