Customer Service Representative
Resume:
RICARDO CHUNG
** *** ******* *** *******, ON
M*K 0A5
*****.********@*****.***
OBJECTIVE
As a creative individual always seeking for self-improvement I believe I would be a great contribution to your company. A position within your company will provide me the opportunity to prove my skills and abilities within this industry.
HIGHLIGHT OF QUALIFICATIONS
Strong communication skills
Able to multi-task and work well under pressure
Creative problem solver
Highly competitive, organized, disciplined and goal oriented
Excellent social media skills (Twitter, Facebook, Instagram, Pintrest)
Skilled in learning new concepts quickly and efficiently
WORK EXPERIENCE
St. Joseph Health Centre 2010 -Present
Unit Clerk/Physician Navigator in the Emergency Room
In charge of checking x-rays and blood work for the doctors
Keeping the physician organized with all paper-work and reassessments.
Direct doctors to the patient locations and providing them with patient history
Handle all phone calls on behalf of the doctors
Three month contract in the Finance Department (Junior Buyer)
Very knowledgeable using the Plexxus program
IQT Solutions (Bell Internet) 2009-2010
Customer Service Representative for Bell Internet
Sold Bell packages and services doing outbound sales
Handled all billing inquires of customers
Adjusted financial statements when billing errors arose
Event Planning 2013-Present
Planned parties and talent showcases in and around the city.
Event coordinator for the talent showcase: Northern Lights.
Handle all budgets and expenses.
Supervised the production of live shows
Provide clients with estimated costs for the event
The Remix Project 2012-Present
The Remix project is an organization that provides educational programs that are alternative and creative for the youth trying to get in their respective fields.
Successfully graduated from The Remix Project business program in 2012.
Has learned many business strategies and techniques through the workshops provided
Still involved in the business classes and workshops provided at Remix.
EDUCATION
O.S.S.D Pickering High School Ajax, ON 2004-2008
St. Clair College Business Management Program 2009
References Available upon Request
Contact this candidate