Sql Server Engineer

WILLIAM GLIDDEN

SUMMARY

I am a veteran database administrator and developer committed to maintaining cutting edge technical skills and up-to-date industry knowledge. I have worked with SQL Server 2000 through 2016, and with all versions of Informix. I am an excellent problem solver, able to solve highly technical issues.

SKILLS

SQL Server Database Development

Refined system debugging skills

SQL Server administration

Excellent diagnostic skills

Database design

Coding and modularization

Data backup and retrieval

Database performance tuning/optimization

EXPERIENCE

HealthFirst, Orlando (Contract -Vaco) 7/2016-4/2017

SQL Server Developer/Administrator

Did all database development for enterprise-wide SQL server monitoring system. This included design of views, tables, stored procedures, functions, and SQL server jobs.

Designed and created SQL objects, including triggers, stored procedures, tables and views, as required for various internal projects.

Conducted performance analysis and tuning on queries to minimize execution time.

Performed administration tasks on all production, test and development database servers.

Participated in the creation of the first enterprise-wide database server inventory.

Implemented a standard maintenance package which is being rolled out to all enterprise-wide database servers. This package was written entirely in T-SQL.

Executed production support service requests consistent with established standards and practices.

Coordinated with systems partners to finalize designs and confirm requirements.

Consistently met deadlines and requirements for all production work orders.

Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.

Brevard County Clerk of Courts, Titusville, FL 6/2013-7/2015

SQL Server Developer / Administrator

Developed database code and objects for all court-facing systems.

Created tables, views, stored procedures, triggers, and other database objects as required to satisfy user

requirements.

Conducted performance analysis to improve query performance.

Recommended architectural improvements, design solutions and integration solutions.

Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.

Trained junior members of IT team regarding network security and troubleshooting of data circuits.

Ensured network, system and data availability and integrity through preventative maintenance and upgrades.

IBM – Sandy Springs, GA 4/2012-5/2013

Senior systems engineer

Developed automated testing software to test company's internet security appliances

Developed and implemented complex Internet and Intranet applications on multiple platforms.

Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.

IBM – (CTG Contract) 7/2010-4/2012

Database Engineer- (SQL Server & Informix)

Migrated customer systems from local data centers to the IBM cloud.

Resolved issues resulting from migration, including modification of database objects.

Analyzed queries that performed poorly after migration, as well as conducted overall performance analysis to ensure customer requirements were met.

Performed SQL server and Informix administration activities for all migrated systems during the "due diligence" phase post-migration.

Established procedures to migrate systems with zero down time.

Consistently met deadlines and requirements for all production work orders.

Coordinated with systems partners to finalize designs and confirm requirements.

Developed work-flow charts and diagrams to ensure production team compliance with client deadlines.

InterCall – West Point, Georgia 04/2009 to 02/2011

Lead database developer

Led the development team that created all database objects, including tables, indexes, procedures and functions for all company software.

Coded database stored procedures, functions, and triggers to satisfy requirements for new and existing software requirements.

Worked on implementation team for new billing system, which used SQL Server. Responsible for remediation of all issues including performance and operational.

Collaborated with the sales, marketing and support teams to launch products on time and within budget.

Established criteria for each milestone within the product road map as a means to measure developmental progress.

Led communication with stakeholders regarding product goals and progress made.

Developed goals and measurements for members of the database development team.

Recommended training road maps for team members to keep skill sets current.

Home Depot- Atlanta (CTG Contract) 2/2008-4/2009

Database/Software Engineer

Responsible for migration of all databases from HP-UX to Linux.

Responsible for migration of 4GL and C code from HP-UX to Linux

Responsible for resolution of all issues resulting from migration, including performance analysis and operational integrity.

Analyzed databases for potential issues with datatypes, storage, and performance.

Coordinated with build team to fix build issues.

Reported weekly progress of migration efforts to management.

IBM – Tampa, FL 2/1993-7/2007

Database Engineer (Informix)

Provided advanced level technical support for premier customers of IBM database products.

Worked with customers to solve complex problems with query logic, query performance, and product defects.

Developed internal training classes to teach other support engineers the fundamentals for performance tuning and advanced problem resolution.

Coordinated with customers in regards to product plans as they related to customer plans.

Visited customer locations to perform advanced problem diagnostics.

Provided regular status reports to customers and internal management about support activities, issues, and plans.

Presented analysis findings both verbally and in written reports.

Escalated unresolved issues to appropriate level

Provided after-hours support for applications and project efforts when needed.

Applied performance tuning techniques.

EDUCATION & DEVELOPMENT

University of Phoenix - Tampa, FL 2000

Bachelor of Arts: Information Systems

University of Phoenix - Tampa, FL 2003

MBA: Technology Management

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