Active Directory Manager

QUALIFICATIONS PROFILE

Technically sophisticated IT Generalist, versatile, and competitive professional empowered by broad-based experience in project management and network system administration. Offer in-depth knowledge of multidisciplinary hardware technology builds, installation configurations, migrations, and upgrades. Demonstrate stellar qualifications in delivering simultaneous, large-scale projects within budget and time constraints coupled with remarkable ability to lead, train, and coordinate with technical teams to provide innovative business solutions. Possess a keen eye for detail complemented by proven effectiveness in fiercely competitive and multiplatform environment with dedication to superior service.

CORE STRENGTHS

Network Infrastructure Design

Project Management and Operations

Enterprise System Implementation

Continuous Process and Performance Improvement

Leadership, Training, and Team Building

Technical Support and Troubleshooting

Time and Budget Forecasting

Outstanding Client and Vendor Relations

Strong Analytical and Organizational Abilities

Problem Resolution and Decision Making

EMPLOYMENT HISTORY

IT ENGINEER Team Lead WAYFAIR.COM

August 2016–Present

Lead a team of 5 Engineers with daily planning, Troubleshooting, Training, Setting up work schedules, remedy issues and conflicts

Responsible for 4 office locations in all New Jersey IT Operations totaling over 3 Million Sq. Ft.

Provided second and third-level support to our employees for all IT-related concerns, which includes supporting and troubleshooting technologies such as: Windows 7, Windows 10, Windows XP, Windows Server 2012/2016, Active Directory, DNS, DHCP, File/Print Services, Spam/Virus Protection, VOIP telephony, CISCO CUCM management

Preparing, repairing and deploying desktop computers, warehouse technologies (such as wired and wireless scan guns, packing stations) and other office equipment

deployed software imaging, PC and Laptop imaging with (SCCM) System Center Configuration Manager, Remote administration for RDP

Maintaining and expanding edge network switchgear by CISCO

Managing, monitoring and troubleshooting daily batch and backup processes

Lead with the planning and deployment of new and upgraded products

Lead to seek out and implement ways to make a system or process more efficient

Setup and lead internal training for staff of 5 on new hardware configurations, installs and maintenance across all office locations

Notable Achievements:

Successfully migrated 400+ Windows 7 to windows 10 Migrations

Completed migration of Aerohive WAPs from old outdated hardware to new hardware over 300 devices across all warehouse’s

Successfully managed and setup 350Sq. Ft. warehouse build encompassing 125 WAPS, Server MDF room setup, cabling all office locations and warehouse floor, Setup and racked APC battery backup system for MDF room, Patch Panels and switches

Networked and configured 20-million-dollar conveyor system for shipping production 80K thousand packages a week and maintained network for conveyor system

Lead the IT pre-build to outfit 1.3 million Sq. Ft. New warehouses opening in 2018

Maintained zero inventory loss by setting up in house inventory system

Recognized several times for achievements by peers on internal intranet employee recognition web page

Systems Administrator River Road Waste Solutions

June 2012–August 2016

Provided systems and Network support for over 100 staff members. Instrumental in adding and removing user accounts within Active Directory 2008/2012. Set up & configure e-mail profiles and troubleshoot on Office 365 exchange & OWA, and maintain SonicWALL NSA 2600 firewall and VPN Appliance; repair current Servers/Desktops/Printers. Alleviate daily issues and concerns including network connectivity, LAN/WAN issues. Handle network printer set-up and configuration. Perform all functions of an IT department as the sole company Systems / Network administrator. Built and configured a Network Monitoring system using foglight. Office 365 exchange management and trouble shooting.

Notable Achievements:

Project Manager for move of 6,000 Sq. offices to16,800 sq.Ft. Corporate office Saving Company over $100K in project mgt. fees

Project manager and lead technician for the migration of 10 physical servers to Virtual online cloud configuration Ad server, File servers and Accounting servers.

Entrusted to configure, manage and maintain the 50 +Group Policies in place

Setup and configured new WSUS server to handle patch management for corporate network servers and desktops

Commended for maintaining overall Company Network Operations 24x7x365 with minimal downtime and no production impact

Presided over the installation monthly updates/service packs and Dell Hardware Server Racked Active Directory systems and HP Dl servers

Setup and built new helpdesk ticketing system utilizing Freshdesk IT helpdesk and also built an internal Intranet helpdesk for all staff to have one location for all work files, web sites, HR sites, and daily tasks lists for each department

Moved old SonicWALL 210 to a new SonicWALL NSA 2600

Employee of the month in 2012

Keeping the IT budget of 1.5 Million, Under budget & sustainable for the last three years

SLP Performance Parts Toms River, NJ

Systems Administrator

Apr 2011–June 2012

Stay abreast with latest VMware 4.o Esx vSphere Environment. Instrumental in adding and removing user accounts within Active Directory 2003/2008/2012. Set up exchange profiles, configure e-mail and troubleshoot on exchange 2003, and maintain Sonciwall tz200 firewall and VPN Appliance; repair current servers. Alleviate daily issues and concerns including network connectivity, LAN/WAN issues. Handle network printer set-up and configuration.

Notable Achievements:

Gained comprehensive experience in MD3000 DAS and NAS hardware, HP Dl360,380, and Storage SAN

Oversaw the configuration of Virtual Servers VMware Esx, Build New VMware Servers and installation applications

Entrusted to manage and maintain the Group Policy

Commended for maintaining overall Company Network Operations 24x7x365 with minimal downtime and no production impact

Presided over the installation monthly updates/service packs and Dell Hardware Server Racked systems

Configured New Dell EqualLogic SAN hardware for new VMware Migration of 20 Physical Windows Servers

J. Knipper & Company Lakewood, NJ

Tier 3 Support System Administrator

Sep 2008–Apr 2011

Administered more than 200 Data Center Servers Dell, Power edge 2950,1950,1850, R900 MD1000 MD3000 DAS and NAS hardware, HP Dl360,380, Storage SAN. Monitored network to ensure availability to all system users while executing necessary maintenance. Designed, configured, and tested computer hardware, networking software, and operating system software. Promoted security awareness to ensure system security and to improve server and network efficiency in a 300-450 employee company.

Notable Achievements:

Led the configuration of Virtual Servers with Citrix Zen Server, Marathon Technologies Software VS application for 200+ Server Migration

Pivotal in setting up exchange profiles and configuring e-mail on exchange 2003 and 2010/OWA

Installed and maintained BlackBerry Mobile devices through BlackBerry BES 3.5 / 4.0, including Barracuda Spam appliance, Postini Spam Appliance

Kenderian–Zilinski Associates Wall, NJ

Senior Systems Engineer / IT Manager

Jun 2004–Jun 2008

Provided expert oversight to 90 corporate users, 1 branch office of 10 users. Assumed full responsibility in ensuring the completion of tape backups through Veritas. Set up and maintained BlackBerry Mobile devices through BlackBerry BES 3.5 / 4.0. Installed remote access for users from their homes, watchguard VPN, and fortinet VPN; new MS SQL server; and New Dell Auto tape loaders backup system. Resolved current workstations, laptops, and server’s technical problems

Notable Achievements:

Served as a significant contributor in configuring laptops, MS mobile devices to the network and set up users’ profiles as well as pocket pc handhelds and Palm Pilots

Upgraded all desktop pc to Win XP pro and rollout SPs including all servers to Windows server standard, install monthly updates / service packs

Seamlessly migrated old MS exchange 5.5 e-mail to Exchange 2003 and upgraded to new Dell server

Drove all efforts to upgrade the entire 10/100 network infrastructure to 10/100/1000 Network

Atlantic Business Partners New York, NY

Systems Engineer

Oct 2003–Jun 2004

Displayed unsurpassed expertise in maintaining more than 100 clients with various networks. Maintained clients’ servers by adding and removing user accounts within Active Directory. Completed tape backups and managed Veritas, Arc Server, and MS backup. Configured laptops to the network and set up users’ profiles including pocket pc handhelds and Palm Pilots.

Notable Achievements:

Set up and maintained BlackBerry Mobile devices through BlackBerry BES 3.5 / 4.0

Troubleshot various technical issues and concerns in current workstations, laptops, and servers, Exchange

Planned and implemented the transition of operating systems to the next level by adding service packs, Migration, New Installs

PRIOR WORK EXPERIENCE

IT Engineer IDT Corporation Piscataway, NJ 2000-2003

Junior NT/UNIX Systems Administrator Commvault Systems, Oceanport, NJ 1999-2000

Junior NT/UNIX Systems Administrator Lucent Technologies, Holmdel, NJ

1998–1999

Technical Support/Hotline / Lead Field Service Technician Enterprise Computing & Computer Storage, Tinton Falls, NJ

1996–1997

P.C. Support / AutoCAD Drafter K & E Engineering, Marlboro, NJ

1994–1996

EDUCATION

Major in Computer Science, Minor in Mechanical Engineering, GPA: 3.5

Brookdale Community College, Lincroft, NJ

PROFESSIONAL TRAINING & CERTIFICATION

Microsoft Certifications, New Horizons Computer Learning Centers, NY, NY: 1994-1995

UNIX System Administration I, II, Halo Networking

IT University – Microsoft 2012/2016 and ITIL certification study currently enrolled

TECHNICAL EXPERTISE

Hardware Experience:

Personal Computers /

SERVERS:

Dell Power Edge / Dell Power vault, EqualLogic; NEC; Compaq; IBM; IBM compatibles; HP Servers and Workstations; Expertise in SCSI, SAN, NAS, IDE, RAID, BlackBerry BES Server

PDAs:

Palm Pilot, Handspring, and Sony palm, HP, Dell

UNIX Workstations:

Sparc Workstations; Ultra Sparc Workstations; Sun Solaris

Video cards:

Various high-output cards Hercules; Appian; ATI; Vermont; Matrox and Vibrant

Digitizers / Plotters

Summagraphics and Calcomp digitizers, Xerox, HP, Epson, Rotolite Plotters, Ricoh Plotters

Laser Printers:

Compaq; Hewlett-Packard; Data-products and Optra, Canon, Ricoh

Modems:

Hayes; Boca; Zoom; US Robotics; Practical Peripheral; Multi-tech and Supra

Ethernet Interface Cards:

3Com; Rac@; Kingston; IBM; Ringnode; Eagle and Asante

Concentrators and Hubs:

Cabletron; Synoptics; 1O/100baset; Compaq and US Logic, Fiber Dell Switches managed / unmanaged, HP POE, Dell POE and other various POE switches, hubs

Hard Drives:

Seagate; IBM; Maxtor, and Fujitsu, SSD, Hybrid Drives

Firewall / anti-spam

VPN hardware:

Watchguard x700, Fortinet / Fortigate 200A, Cisco Pix, Barracuda 300/600, Postini appliance, Sonic wall 200/210, NSA 2600 series, LAN, WAN, DHCP.WINS, DNS, LDAP, VoIP, HTTP

Software Experience:

MS Windows; Windows NT/ XP Pro/ Home/windows 7/10 pro; Windows Server 2000/2003/2008/2012 Adv srvr, Standard and Enterprise Levels. Active Directory 03/08/12, Office 365 exchange, MS Group Policy, Microsoft Small Business server, MS SQL Server 2000, Microsoft Office Suites 2003/2007/2010; Microsoft Outlook; MS Exchange 5.0/ 5.5/2003/2007/2010/2012/2016; Norton Ghost; Cisco VNC; sonicwall vpn, PC Anywhere, MS Publisher; Word Perfect; Exceed; Mozilla; Reflections; Netscape; Microsoft Internet Explorer; Vi editor; WinFax; Tivoli TME10; HP OPENVIEW; Foglight network monitor, Microsoft Backup Execview; Request Tracker; Freshdesk Helpdesk, Bud tool backup; Veritas, CISCO VPN, OKTA,

SOFTWARE EXPERIENCE CONT:

9.0/9.1, Arcserv RAID Technology; Acronis, Expert City remote software, Windows remote agent, Deltek FMS, Deltek Vision. Symantec Enterprise backup Exec, Symantec Endpoint Protection, Evault, CommVault Galaxy, Veem, Manage Engine Monitoring, Spiceworks, Orion, IP management, SolarWinds Monitoring, Hyena, PSTBackup, Spotlight monitoring, Wireshark monitoring.

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