Customer Service Manager
Resume:
Shakerria Warren
Warner Robins GA 30193
*************@*****.***
Objective
To obtain an Office/Clerical position in which my customer service, bookkeeping, personal, clerical and general office skills will contribute to greater office efficiency and productivity.
Education
Northside High School Warner Robins 31093
High School Diploma Date of Graduation: May 23,2015
Georgia Military College
Associates in Early Childhood Date of Graduation: June 18,2019
Experience
October 14,2014 to Present
Mcdonalds- Guest Service Department Manager
1879 Watson Blvd Warner robins Ga 30193
Department Managers ensure that everything is under control during their shifts. Typical responsibilities include overseeing all operations from greeting customers to the quality and speed of service in all of our restaurants. Additionally, department managers are responsible for overseeing that adequate maintenance of equipment is carried out, keeping track of their outlet’s inventory and monitoring the quality of products supplied.
On average, a McDonald’s department manager manages a team of 15 to 20 people per shift.
July 11,2016 to January 21, 2017
Customer Service Representative
Warner Robins Ga 31039
Greets customers including answering phones and directing customer inquiries to appropriate party. Handles cash transactions between customer and retail store. Receives and processes all payments according to standard procedures. ... Train and sometimes supervise new cashiers or retail workers
October 12,2013 to September 22. 2014
Cashier Burger King Byron GA 31008
Restaurant Cashiers manage cash and sales transactions in dining facilities. Their responsibilities include promoting services, improving customer satisfaction, answering to inquiries, reporting to the restaurant's manager, and greeting customers
Awards & Acknowledgements
Microsoft Office Specialist since 2014
ServSafe Certified until 2022
GA BEST department of Labor
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