Haley Hefner
**** **** ***** **, ********** IL **960 270-***-**** ***********@*****.***
Objective
To obtain a position in the communication and problem-solving skills. To Provide opportunities for career growth and advancement.
Education
2003 – 2005 SOUTHERN ILLINOIS UNIVERSITY – DEGREE: N/A
Major: Business
2005 – 2007 JOHN A. LOGAN COLLEGE – DEGREE: N/A
Major: Business
Skills & Abilities
MANAGEMENT
Ability to lead, train, and motivate others. Able to handle many tasks simultaneously. Self-motivated team player. History of flexibility; able to handle constant change and interruption. Strong organizational skills. Good judgement and decision-making skills.
Experience
ASSISTANT/ASSOCIATE FINANCIAL REPRESENTATIVE NORTHWESTERN MUTUAL -PADUCAH, KY 2016 - 2017
Networking
Recruiting
Office Management
Responsible for assisting the financial advisor with application input and compliance.
QuickBooks
Excel
MEDICAL BILLING SPECIALIST ORR MEDICAL – PADUCAH, KY 2013 - 2016
Durable Medical Equipment billing.
Prepared and submitted clean claims to Medicare, Medicaid, and private insurances.
Responsible for collecting, posting, and managing account payments.
Processed payments from insurance companies and prepared daily deposits.
Responsible for working denied claims and outstanding A/R.
Identified and resolved billing complaints.
Followed and reported status of delinquent accounts.
Maintained the strictest confidentiality to all HIPPA guidelines and regulations.
Worked close with the doctors and their staff to maintain close referral relationships.
Receptionist: Answering phones, filing, scanning.
PHARMACY TECHNICIAN LONE OAK PHARMACY – PADUCAH, KY
2007 – 2011 & 2012 - 2013
Responsible for interpreting and processing prescriptions.
Lead Technician
Answering patient questions.
Filing prescriptions.
Answering phones.
Inventory Management.
Nursing Home Medicine Box Specialist.
STAY AT HOME MOTHER PADUCAH, KY 2011– 2012
PHARMACY TECHNICIAN FAMILY DRUGS - CARTERVILLE, IL 2003 - 2007
Responsible for interpreting and processing prescriptions.
Lead Technician
Answering patient questions.
Filing prescriptions.
Answering phones.
Inventory Management.
Nursing Home Medicine Box Specialist.
Main contact to two different cancer groups to order and fill special drug orders.
PHARMACY TECHNICIAN ROGAN’S COUNTRY PHARMACY - PULASKI, IL 1999 – 2003
Responsible for interpreting and processing prescriptions.
Counting pills to fill prescriptions.
Medicaid and Medicare DME billing.
Inventory Management.
Nursing Home Medicine Box Specialist.
REFERENCES
Available upon request.