Customer Service Assistant
Resume:
Gleizzy Cusay Delgado
BLK** Lot* Phase*, Lupang Pangako Brgy. Payatas District II, Quezon City
Mobile #: 099*-****-*** / 091*-****-***
*******.*******@*****.***
To apply in a stable firm that will enhance my skills, broaden my knowledge and will offer career growth possibilities.
Has good customer service oriented skills
Possess good communication and writing skills.
Can do multi-tasking at the least possible time.
Efficient and effective.
Proficient in Microsoft software systems (Microsoft Outlook, Microsoft Excel, Microsoft Word and Microsoft Power point).
Has a background on the OTRS (Open-source Ticket Request System) application.
PHILIPPINE BANK OF COMMUNICATION
Quality Control Dept. – Consumer Finance Group
Under John Clements Makati City
November 17, 2014 – November 13, 2015
Position: General Clerk / Admin Assistant
Perform office clerical occupation and may include a combination of answering telephones, answering inquiries, documentation, typing or word processing, office machine operation and filing.
METROPOLITAN BANK & TRUST COMPANY
Trust Banking Group – Makati City
Under Staff Alliance Inc.
April 18, 2013 – October 11, 2013
Position: General Clerk / Admin Assistant
GLOBE TELECOM, INC.
Globe Business Operations Center
Under Expercs Agency, Inc.Makati City
March 24, 2011 – March 24, 2013)
Position: Operations Support Specialist/ Email Admin
Ensure that customer requests sent through email as forwarded to the right customer service officer within the soonest possible time.
ROBINSON’S VENTURES CORPORATION
Robinson’s Department Store
Chino Roces St. Makati City
October 2010 – March 2011)
Position: Cashier
RUSTAN’S SUPERMARKET INC.
Shopwise – Vito Cruz Makati City
March 2010 – August 2010
Position: Cashier
THE LANDMARK CORPORATION
Makati Avenue Makati City
April 2009 – October 2009
Position: Cashier
SM BAY CITY MALL OF ASIA
Department Store
Roxas Boulevard Pasay City
Nov 2008 – March 2009
Position: Cashier
DIGITAL TELECOMMUNICATIONS PHILIPPINES INC.
Customer Care Unit
Malolos, Bulacan
August 2005 – December 2006
Job Position:
Performs daily calls to assist customer concerns.
ASSOCIATE IN COMPUTER SYTEM DESIGN & PROGRAMMING
AMA COMPUTER LEARNING CENTER
GRADUATE
Hiyas Bldg. MC Arthur Hi-way Malolos, Bulacan
2005 – 2007
Age: 28 yrs. Old
Date of birth: November 27, 1988
Place of Birth: Guintas Jamindan, Capiz
Height: 5’ 2”
Weight: 95lbs.
Civil Status: Married
Citizenship: Filipino
Religion: Roman Catholic
Ms. Love Anne Carmen A. Aldaba
Loans Quality Control Head
Phil. Bank of Communication
Ms. Nannette G. Arevalo
Account Officer
Metrobank
Ms. Maria Olivia S. Calle
Immediate Supervisor
Globe Telecom, Inc.
I hereby sign that the above information are true and correct to the best of my knowledge and belief.
Gleizzy C. Delgado
Applicant
Contact this candidate