Management

Rosemarie Hannan

***** ****** **.

Wickliffe, Oh. 44092

Phone: 330-***-****

Email: *********@*****.***

Summary of Skills:

Excellen written and verbal communication skills

Able to prioritize and self-manage workload

Exceptional team worker

Strong problem solving skills

Efficient, detail oriented and highly organized

Proficient in all Microsoft applications

• Experience:

Advantage Sales and Marketing

Manager of Demonstration Team

Oct. 2015 to Present

RESPONSIBILITIES:

Supervise team members. Plan, schedule and direct their work. Monitor and coach performance; train associates. Prepare and deliver performance appraisals. Make discipline and termination recommendations .Handle associate complaints and grievances. Forecast staffing needs for Event Specialists and Lead Event Specialists. Independently recruit, interview, and hire ES . Build relationships with store managers and customers. Analyze and report daily event execution. Develop and recommend opportunities for event improvement. Manage inventory and equipment for events. Supervise and assist with events. Strong coaching and performance management. Problem solving and conflict resolution. Detail- oriented and managing projects with excellent follow through and accuracy. Communicate professionally with associates, club management, and customers. Strong proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).

Crossmark Marketing Co.

June 2015 – Oct. 2015

Manager of Demonstration Team

Manage a team of 12 employees

Crossmark Marketing Co.

2015

Event Specialist/Assistant Supervisor

Demonstration of products to consumer/assist supervisor,data entry and customer service 1999- 2014 Balloon Express - Wickliffe, OH

Planning & coordinating the events, managing inventory and accounting for the business Customer service, data entry

Ability to recognize the customer's need quickly, building trust and established a loyal clientele Major Clients include: Blossom Music Center, Cleveland Cavaliers, Multiple Sclerosis & Breast Cancer Society, various local school systems for their events 2012-2013 Global Vacation Network - Independence, OH Sales Representative

Quickly established rapport with customer and consistently achieved 75% success ratio in sales Analyze, create and assist managing reports for various group presentation 2002-2003 ARAMARK@Blossom M.C., - Cuyahoga Falls, OH Event Coordinator

Managed employee's schedule to ensure adequate staffing Provided the coverage for the concession stand as needed 1996-1997 Continental Title - Mentor, OH

Escrow Assistance

Handled back end of files after closing.

Balanced files for disbursement and funded all monies. Examined all files to ensure completion of all requirements issuance of Title Policies. Education:

Graduate of Notre Dame Academy 1979

Certifications:

Managers Serv Safe Food Handlers Certificate

Managers Alcohol Service Certificate

References available upon request

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