Data Analyst Program Manager

SUMMARY

Driven and detail oriented Data Analyst with over 10 years of experience in Extracting, Transforming and Loading Data (ETL), Data Migration and Integration. Proficient in various software applications.

ACCOMPLISHMENTS

●Built partnerships with cross functional teams to drive business solutions through collaboration and successfully exceeded plans for growth; achieving revenue of $100M within one year by deploying 33% more product fixtures in retail stores

●Decreased the quote-to-cash Statement of Work (SOW) execution timeline 87% by leveraging the tech ops business process map to automate the approval process

●Increased small business subscriptions by 20K within 6 months instead of the 1 year goal by creating new methods to acquire customer info

Designated by ERG leadership as a major influencer increasing Diversity & Inclusion awareness through media channels

EMPLOYMENT

SMCI @ Google – Sunnyvale, CA Oct 2016 - Present

Data Analyst Program Manager

●Lead first time analysis of IC misclassification risk by provisioned vendors

●Implemented remediation plan for suppliers with IC workers, resulting in mitigating risk by 18%

●Created and executed survey research plans for a sample population of 200+ external suppliers

●Ad hoc reporting and analysis of survey data to measure W-2/1099 workers in Google PLX Dashboard

●Modified 1099 outreach survey, which increased the response rate by 34%

Mindlance @ Apple – Cupertino, CA May 2015 – Oct 2016

Channels & Operations Project Manager

●Deployed programs (1500+ Apple Shop 2.0, White and ACEP) in US & International retail stores

●Amplified deployment of Apple Shop 2.0 by 30% from previous year by streamlining the process

●Worked across a complex matrix of stakeholders and executed messages to maximize effectiveness

●Conceptualized initial designs with Marcom for design brief kit creation

●Implemented a new KPI dashboard to identify areas for improvement and accuracy, resulting in an increase in the rate of error fixing by 40%

Consultant – SF Bay Area Dec 2010 – May 2015

Marketing/ Campaign Management

●Launched 30+ marketing campaigns on a quarterly basis to build brand awareness

●Increased campaign ROI 35% by implementing a small business program with 80+ affiliates

●Increased pay per click/organic ad search conversion rate 28% by conducting A/B testing campaigns

●Created interactive content using social media platforms (Facebook, Hootsuite and Google AdWords)

●Developed and managed venue relations, event staff, vendors, contracts, budgets and schedules

VMware – Palo Alto, CA Mar 2014 – Sept 2014

Financial/ Data Analyst

●Managed and analyzed $500K PRB budget and estimation process (Yellow monkey) via Excel

●Rolled up accruals for given codes on a monthly basis per defined deadlines

●Drove PR creation for team leads to be posted by providing estimations, commitments and actuals

●Gathered project based estimates from area managers (Func, Dev, Integ, QA, Book, Ops)

Adobe – San Jose, CA Oct 2011 – June 2012

Data Migration Analyst

●Extracted, cleansed, evaluated and mapped accounts for 750K customers

●Liaised with business users and IT for issues or exceptions during the data migration process

●Migrated data from SAS Data Management tool to Oracle

●Worked with business users to research accuracy of data to fulfill legal and technical requirements

Cisco – San Jose, CA Sept 2007 – Oct 2011

Financial Data Analyst

Contract Service Support Analyst

Business/Data Analyst IT

●Analyzed data and rolled out new system to reduce SOW and license agreement execution time by 87%

●Coordinated with finance to sync budget with purchase reqs/orders

●Trained clients on new quoting tool Cisco Service Contract Center (CSCC)

●Worked with partners and other staff to analyze, manipulate and enter service quotes

SKILLS

Business Objects

Marketing Campaigns

Service Contracts

Data Analysis

Google Analytics

SQL (Functional)

Deployment

Oracle 11i

Tableau

Excel

Pivot Tables

V-Lookup

EDUCATION

Business Administration/Marketing – Keller September 2018 (Expected)

DeVry Dean’s List & Honors Certificate June 2014/April 2016

OICW Technical Management Certificate February 2001

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