Customer Service Representative

RANJIE B. BALSOMO

Purok *, Poblacion, Alubijid,Mis Or

Mobile#: +639*********

Email add: ********@*******.***

EMPLOYMENT:

August 2016- June 2017, Teleperformance Philippines, Customer Service Representative

November 2013-August 2016, 1&1 Internet Philippines Inc., Technical Service Representative

January- June 2013, eBusiness Inc., Customer Service Representative

January 2011-March 2011- Mega Trend Consultancy, Telemarketer

November 2009 -April 2010- Jewels Restaurant, Waiter

August 2007 - September 2008- Jewels Restaurant, Waiter

December 2008- LFisher Hotel Bacolod, Waiter

SKILLS:

Typing Skills: 35 words per minute

Active Listening Skills: Ability to identify customers needs and able to respond appropriately.

Sales skill: Upselling

CALL CENTER TRAINING:

Cleverlearn English Language Institute

August 21 – September 16, 2010

EDUCATION:

Bago City College, Hotel and Restaurant Management, 2005 - 2007

Dona Montserrat Lopez Memorial High School, 2000 - 2004

Guinhalaran Integrated School, 1995 - 2000

REFERENCE:

Lovely Jee Bagas

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Wipro

090********

Adelyn Ludovica

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Telstra Powered by Teletech

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Eduard Valmores

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JP Morgan Chase

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