Technical Support Sales
Resume:
Kamal Ulaby
Oklahoma City, Ok *3162
**********@*********.***
Experience
International Environmental Corporation August 1995 - April 2017
Oklahoma City, Oklahoma
International Sales Manager & OEM Manager
•Managed representatives and OEM accounts in the South American, Middle East, and Asian markets, which included developing key partners and crafting project strategies.
•Improved profitability 65% in international markets between 2012 and 2016.
•Negotiated terms & conditions and pricing with key decision-makers on all international projects.
•Created quarterly sales forecasts with monthly updates to help drive profit planning.
•Provided technical support including equipment selection and sizing.
•Assessed new market opportunities and prospects for new representatives in areas of need.
International Environmental Corporation May1993 - August 1995
Oklahoma City, Oklahoma
Senior International Sales for Middle East
•Managed all export sales and support for ClimateMaster, Inc. and International Environmental Corp., as Sales/Product Engineer.
•Provided technical support including equipment selection and sizing.
•Trained new representatives on products, selections, and market strategies.
•Created literature for key products in Middle East markets.
ClimateMaster, Inc. June 1991 - May 1993
Oklahoma City, Oklahoma
Senior Product / Manufacturing Engineer
•Updated and maintained the accuracy of the water source heat pump bill of materials.
•Provided technical support for the manufacturing group.
•Led cost saving initiative designed to reduce flow time and reduce cost.
•Provided technical support including equipment selection and sizing.
Equipos Climatec (a ClimateMaster affiliate) Februray1988 - June 1991
Juarez, Mexico
Product Engineer
•Created bill of materials for the water source heat pump product to support manufacturing.
•Provided technical support for the manufacturing group.
•Liaison between ClimateMaster engineering department and Equipos Climatec.
Carrier Jan 1984 - December 1987
Damascus Syria
Product Engineer
•Provided technical support for split units and fan coils for the manufacturing group.
•Managed the service department.
•Managed technical support team.
Education
University of Kansas 1983
BS in Mechanical Engineering
Languages
Fluent in Arabic, French, Spanish and English
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