Customer Service, Microsoft Office, Typing, Organization

**** ***** ****** *** * EASTON, PA *****

484-***-**** ****.*******@*****.***

LAUREN M. MARCHESKIE

OBJECTIVE

To position myself as a professional in the working environment while assisting my company to remain strong, organized and well communicated. To lead, supervise and provide a positive, ethical role model to co-workers and all work associates.

EDUCATION

Kutztown University of Pennsylvania Kutztown, PA 2009 - 2012 Pursuing a Bachelor of Arts in Professional Writing Restarting Fall 2017 Took a leave of absence due to family matters Credits Earned: 63 Easton Area High School Easton, PA Graduated 2009

Earned High School Diploma

WORK E XPERIENCE

Hibu, inc. King of Prussia, PA May 2013 - Feb 2014 Finance Receivable Auditor Left work due to a medical emergency Responsibilities: Auditing the work of Billing Expeditors and Collections Associates, making sure money was applied correctly. Receiving customer calls and payments and servicing their account(s). Creating monthly reports.

Achievements :

Top Finance Receivable Auditor, August 2013

Allstate Insurance, Fisher Agency Kutztown, PA 2011 - April 2013 Secretary/ Telemarketing

Responsibilities: Making 50-100 cold calls a day and providing quotes to prospective customers. Contacting current customers whose accounts were up for renewal or new offers available. Opening and Closing, receiving mail and filing paperwork.

Turkey Hill Minit Market Easton & Kutztown, PA June 2010 - Feb 2013 Cashier/ Store Associate

Responsibilities: Customer service, maintaining the store front, and inventory. SKILLS

Microsoft Office Typing: 55 WPM Organization Fast learner Detail oriented Written & verbal communication Personable REFERENCES

Available upon request