TIMOTHY ALAN CHREENE

**** * ****** **** ******, TX 75214 512-***-**** ac0zfl@r.postjobfree.com

SKILLS AND EXPERIENCE

Combine customer service history, communication skills, experience in hotels, restaurants and bars, and my degree in a position with an organization that is personally meaningful to me and to where my skills will easily transfer, especially in Geriatrics and Alzheimer’s and Dementia

EDUCATION

Bachelor of Arts, Business Major

Southwestern University, Georgetown, TX, 2000

EMPLOYMENT HISTORY

Unit Manager, Bennigan’s

March 1986 June 1996

Austin, TX

-Supervised 15-20 employees per shift with a collective goal of $6000 to $10,000

-Wrote weekly schedules and processed payroll for 30-40 employees

-Led bartending team responsible for $4500 to $6000 sales per shift

-Trained 40+ personnel for Administrative Assistant, Bartender and Waiter

-Ordered liquor, beer and wine; managed inventory and computed Cost of Sales

Accounts Receivable, Homestead Village Extended Stay Lodging

June 1999 December 1999

Austin, TX

-Researched with General Manager and recovered over $50,000 in written-off Accounts Receivable

-Developed client activity logs and reconciliation files for tracking debt collection

-Established relationships with direct-bill clients, and organized and maintained their accounts

Lead PM Bartender, Bombay Bicycle Club

March 1994 12/1/2000

Austin, TX

-Increases sales $300-$600 per shift by using sales techniques, customer service, and relationship-building skills to promote repeat business

-Trained 10-15 bartenders and bar backs, focusing on interpersonal skills, organization and continuous process improvements to improve efficiency and ultimately boost sales

Bartender, Assistant to Manager, Doubletree Hotel

March 2001 February 2002

Austin, TX

-Sold $500-$1500 per shift; improved organization, initiated process improvements to increase efficiency and profits for the department

-Responsible for closing management duties each shift

Healthcare Account Manager, Texas Linen Company, Ltd.

February 2002 December 2004

Austin, TX

-Managed 35-40 healthcare linen accounts that provided annual revenues of approximately $475,000. Accounts included multi-floor medical centers, county hospitals, and surgery centers throughout central and south Texas.

-Developed relationships with clients’ Materials Managers, Physical Plant Supervisors and Administrators to promote both companies’ operational and financial success

-Assisted in supervision and service coordination of 10-12 Route Service Representatives

-Worked with company’s Distribution and Production Managers to resolve general and client-specific issues and improve processes

-Worked with Accounts Receivable as needed to resolve delinquency issues on accounts

-Prepared monthly Cost and Usage reports for accounts to promote efficient linen usage

-Developed leads at locations in managed region that were served by competitors

Expediter/Trainer/Server, MOD Support, Hyde Park Bar and Grill

August 2005 October 2007

Austin, TX

-Regular rotation through Front of House and Mid-house positions to serve a scratch-made American menu, with attention to wine service, in a bistro atmosphere

-Developed relationships with an established clientele and Back of House staff; created and nurtured new relationships from front porch to back dock

Manager, Wings ‘n’ More

November 2007 February 2009

Austin, TX

-Daily FOH Operations open/mid/close for a full-service restaurant, bar and in-house and third party delivery

-Continuously hired, trained, scheduled and developed a full staff of 30 to 40 members including servers, to-go, delivery drivers and hosts

Production Assistant, Southwest Exchange Company

February 2010 August 2010

Dallas, TX

Restoration and reorganization of existing office spaces using hand-refinished furniture, several types of industry-standard partitioning and subcontracted reupholstered seating. Last contracts: AIG; Dallas Lighthouse for the Blind

Event Service, Viki Hall Staffing

March 2012 July 2012

Dallas, TX

For sizable events like the Dallas Museum of Art Ball, onsite setup and service of cocktails, appetizers, dinner and dessert. Events happened at the direction of and alongside clients’ event coordinators. Other events have included renowned chefs’ classes/demos at Central Market, “Beastro” at the Fort Worth Zoo and weddings on private ranches and in local homes.

Dinner and Event Service, Hotel St Germain

August 2012 January 2013

Dallas, TX

Black tie / white glove service of multi-course, multi-star meals; bartender, valet and bellman as needed

Sales Associate, Wild Birds Unlimited

March 2013 July 2013

Pet Sitter, Park Cities Pet Sitters

Dallas, TX

In-home care of dogs and cats for travelling owners

Primary Care Provider

December 2013 March 2014

Ongoing

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