Keerthi Kandadi

US Citizen San Diego California

1-858-***-****

ac0ze4@r.postjobfree.com

Result-oriented, Accomplished, Proven Track Record with 9 Years of Experience in Information Technology. Liaison experience with collaboration of business and technical environments, JAD facilitator or interview users to determine their needs or engage in gathering requirements .Excellent leader in building & managing distributed International teams (on-site, off-site & offshore).Experienced in end-to-end management of QA tasks in multiple SDLC (Scrum, Waterfall).Subject Matter Expertise in Telecommunication, Healthcare, Banking, and Finance and Payroll domains. Capable of developing test strategy based on requirements, project constraints and risk analysis & delivering high quality products including scoping, test plan, estimations, test, operational analysis and deliver with high quality and on time. Participated in major data migration projects between two major companies as part of acquisition.

ACCOMPLISHMENTS

Well experienced Business Analyst in working with all stake holders in Software Development Projects worked on multiple projects from Requirements, Design, Development, Testing and Delivery across various projects/products.

Utilized experience with AGILE software development paradigms and Scrum methodology to help drive projects and manage/co-ordinate multiple initiatives and development teams (including offshore/remote teams)

Broad Knowledge in reviewing test input data and test procedures using Quality Center, documented detailed test plans, test scenarios, defined test cases, both system and integration and executing detailed test scripts, analyzing bugs, interacting with team members in fixing errors and User Acceptance Testing (UAT) and also assisted in post- production support.

Strong organizational, prioritization and leadership skills with multi-tasking capability, good problem-solving and efficient time management skills.

Used team-oriented interpersonal skills effectively and possess excellent verbal/written communication and presentation skills with ability to interact professionally with a diverse group, SMEs, managers/executives.

A strategic thinker, results-driven, detail-oriented and comfortable with taking ownership of all responsibilities.

Work experience includes effective implementation/management of Requirements, Change Control, Release, root cause analysis & best practices throughout the project life cycle (PLC).

Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), JAD sessions, Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents.

Preparation of Project plans to provide estimates for Projects, schedules and resourcing, delegating task to team members, monitor overall progress, and provided status reports to executive management/sponsors.

Participated in major data migration projects between two major companies as part of acquisition.

TECHNICAL SKILLS

ProgrammingLanguages

Java, C, SQL 7.0, PL/SQL, C, HTML

Database

Oracle (8i, 9i), SQL Developer, SQL Server (7.0, 2000)

CRM

Salesforce, SAP(SaaS service test), Pega

Testing Tools

Selenium IDE & Web Driver, Mercury Interactive Tools (Quality Center 8.2, QTP 8.0)

Web Services

Soap UI, ITKO- LISA

Reporting Tools

Splunk, Business Objects 5.16, Qlikview

Integration Tools

Force.com, GitHub, source tree, Eclipse

Management Tools

OneNote, MS Office, bit bucket,Service now, JIRA, Confluence, Visio

Methodologies

SDLC, Agile, Waterfall

EDUCATION/TRAINING/CERTIFICATION

EXIN Scrum Foundation Certified

ISTQB Certified Tester

Pega CSA 6.2 Certified

Salesforce Admin 201 Certified

Microsoft Certified Professional in VB 5.0/6.0.

Certificate of Achievement in Oracle7 with developer 2000 for Client/Server Applications

Bachelors in Science - Osmania University & Honors Diploma in Systems Management, NIIT India.

PROFESSIONAL EXPERIENCE

JPMorgan chase 5/1 – current

Technical business analyst

As a Technical Business Analyst at JPMorgan, a Multinational banking and financial solutions Company, for consumer and corporate investment banking and brokerage worked in the digital products team that handles digital experience encompass and enroll checkouts developed at middleware services.

Effectively managed web services, implementation, enhancement, database schema integration with other technical components.

Creating Business Requirement Document (BRD), Functional Requirements Specification (FRS), and technical requirement specification for application development.

Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.

Recommended necessary changes in the methods and procedures of different segments of technical analysis using programming skills.

Provided technical specifications like application integration, data migration, and web development.

Performed risk analysis of the requirements to identify the key business risks areas for the project and prioritized the application development and testing.

Have been involved with the project from its inception phase to transition and production rollout phase.

Have also helped the System architect with the design on the application

Qualcomm - San Diego, California 7/2011 -2/17

IT Business Analyst/Sr. System Analyst

As a Senior System Analyst at Qualcomm, a Multinational semiconductor & Telecommunications Company, worked in the financial/payroll team that handles payroll of 30000+ employees & monthly payouts. Managed and oversee all QA/UAT environments, coordinate release schedule with release team, plan, develop, and implement testing methods, processes, tools and systems.

Effectively interacted with developers and users for change requests, performed Gap analysis and impact analysis for issue resolutions/escalations.

Lead Data driven testing effort for payroll systems, including running automation scripts, configured Eclipse and Test NG using Selenium for HR system, and Ghub automation that interfaces with ADP(SAP)systems and functionality of Payroll Systems around global countries as part of integration and data migration effort .

Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.

Experienced Salesforce administrator Manage Users, Creating Custom Apps & Comprehensive understanding of Case Management.

Responsible to analyze function and non-functional requirements and deliver Business requirement document, UI specification, Screen mock ups.

Indepth knowledge of webservices,datamodels, data mapping, integration analysis coupled with programming skills

Analyze User stories, write acceptance criteria Behavior Driven data test cases using Cucumber, update project with customer specifications, requirement analysis and come up with test strategy and test cases.

Managed test scope, test planning, estimations, prioritization, releases, resourcing, change requests defect status tracking and test management.

Strong testing skills conducting Smoke, Functional, Database testing using SQL, Integration, Compatibility Testing, GUI, Wireframes, System Testing, UAT and Regression Testing.

Web Analytics-Analyze reporting data to provide insights, optimization and search engine to drive traffic for websites.

Evaluated audit program for SOX compliance testing of key controls by teaming up with IT security.

Incessant Technologies (Lumley Insurance, Sydney, Australia) 3/2010 - 7/2011

Business Analyst

Incessant Technologies helps global organizations realize their Digital Integration goals through the agile delivery of enterprise iBPM solutions. Lead on multiple $M projects where she managed a team of 20+ people and was a Primary Liaison between business teams and external development teams.

Team lead role on task allocation, standardize QA standards and practices across teams where possible and managing onsite /offshore teams.

Experienced in delivery of enterprise solutions, successfully managed delivery of Pega based insurance BPM applications.

Translate stakeholder requirements into deliverables such as functional specifications, use cases, user stories, workflow/process diagrams, testing processes, project communications.

Managed testing tasks concurrently on multiple projects. Communicated vision, plans, status, issues and activities to all levels, from individual contributors up to senior management.

Analyzed functional and non-functional requirements and prepared SRS, screen mock-ups, user Interface, and data mapping interfaces between systems.

Conducted end user training sessions with the business desk and obtained sign-offs for meeting the target release dates.

MasterCard Saint Louis, Missouri 3/2009 - 7/2009

Integration Lead

Mastercard is a leading global payments &Technology Company that develops and manages businesses, merchants with solutions. As an Integration Lead for Projects of 120M Master Card smart cards managing 3 different teams for deliverables for debit/credit card functionality to global marketing development solutions of Case management and also lost/stolen card and functionality, escalations and roll out of electronic payments.

Defined high-level business requirements, documented constraints, assumptions & business impact. Instrumental in understanding business needs, creating scope and project planning.

Participated in the project life cycle, from analysis to production implementation, with emphasis on data analysis, system testing, and auditable documentation of results.

Worked on Agile and efficient work environment of customer focused Experience in Application and domain specific testing towards Pega based Disputes, Claims, and Chargeback business areas.

Understanding and executing requirements, use cases, process flows, screen flows, and user interfaces. Played a key role for SWAT testing (end to end testing) for OPS PEGA.

Enterprise-Rent-a-Car, Saint Louis, Missouri 9/2007 - 10/2008

Test Engineer/Business Analyst

Enterprise Rent a car oversees marketing commercial fleet management and rental operations led business, technology & test teams throughout Project to deliver an end user application for customers to access a web application that initiates data interchange on Customer Order management system. The core of this application involved high-performance requirements, challenges to refactor codebase to ensure the impact on distributed application platform.

Responsible for facilitating kick off meetings and change requests to handle business requirements to Quality testing.

Played a key role in Disaster Recovery testing planning and coordinate effort.

AG Edwards, Saint Louis, Missouri 1/2007 - 09/2008

Database Analyst

AGEdwards is American financial securities broker deal Company testing of various migration projects. I was responsible for writing up data conversion cases for moving data from legacy systems to new systems. Generated BI charts, dashboards, reports for specific business use cases to retrieve data by building queries using Business objects.

Executed ETL test cases that involve executing INFORMATICA mappings & checking output of database tables

Manually tested SQL in test scripts with tools such as Teradata SQL assistant, Toad & Advanced Query tool to debug any potential issues

Extracted data and build developed customized reports using Business object tools

PROFESSIONAL RECOGNITION

Qualcomm Qualstar award on Outstanding contribution for QSMI, Ghub, QvisitKiosk projects

Outstanding performance award from Enterprise on disaster recovery testing

Best speaker award from Enterprise on Toast master Program

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