Manager Project
Resume:
Alex Telfer
Kirkland, WA 98034
*********@*****.***
• 8+ years of self-motivated business accomplishments
• 10+ years of office management
• 12+ years of schedule management
• 7+ years of IT support
• 7+ years of territory manager assistant
Business Operations Manager
Chief Martial Arts Instructor
Shadan 3rd Degree Black Belt
Z-Ultimate; Kirkland, WA
March 2007 - present
Responsible for running a successful martial arts studio, managing the day-to-day business, and training hundreds of students, both young and old in the classical, practical, and tactical martial arts Kempo system.
• Plan, organize, and run large tournament events, including reporting their P&Ls
• Organize and maintain records of all events for tracking and presentation purposes
• Market, promote and sell business services to potential clients/businesses
• Manage the money flow in and out of the business,
• including billing to clients, rent payments, and other operating expenditures
• Manage, mentor, and train staff
• Train, develop, and educate students in the martial arts
• Manage all business communication, including email and phone
• Nurture, manage and maintain client relations, including all communication regarding business services
• Oversee technology needs across all locations in the region An experienced organizer, adept at analytical thinking and driven by improvement. SKILLS EXPERIENCE
Project Manager/Product Manager
EchoQuake; WA
March 2016 – April 2017
EchoQuake, a startup, is an in-home earthquake early warning system. It detects when an earthquake is happening and notifies your family via smartphone before the shaking starts.
• Developed APP
• Created multiple marketing video scripts
• Managed project goals
• Handled marketing events
• Created business connections with field experts
• Managed cross business partnerships
• Developed project features
Assistant Manager
Wendy’s; WA
1998 - 2007
Ran, managed, and improved multiple fast-food store location.
• Managed and monitored all store accounting
• Created and managed staff schedules
• Resolved customer issues
• Tracked store supplies metrics to manage and optimize usage
• Managed, mentored, and trained staff
• Trained and fostered staff to improve efficiencies and ensure food and personal safety
• Oversaw supply ordering and delivery
• Met with management staff to discuss status of store and set goals B.S. Computer Science, Information Security
ITT Technical Institute
Graduated May 2005
Training for Certified Associate Project Manager
2016 - Present
EDUCATION
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