UmaMahesh Pakala

Mobile: +1-647-***-****

E-mail:ac0zbu@r.postjobfree.com

My primary area of experience has been in Project Management, Business Analysis, Process Modelling and Consulting. I have experience on working at Client Location on various projects for requirement gathering, Business Rules harvesting, process re-engineering & also for coordinating with the offshore team for successful delivery of project. At offshore have worked on projects as Project Manager was responsible for Project Management & onsite-offshore coordination.

Professional Summary:

• A seasoned Technical Business Architect with experience in Project Management, Business Analysis, Requirement Analysis, Business Processes Management(BPM), Business Process Modelling in Multiple business domains Like Banking/Financial, Logistic industries, and adaptable to other industries.

• Possess good knowledge of Business Requirement Documents (BRD), Functional Specification Documents (FSD), Use Case Specifications, and Requirements Traceability Matrix across the project Deliverables using Agile, Rational Unified Process (RUP) and Unified Modelling Language (UML) methodology using OOAD process and modelling tools.

• Proficient in developing Use Cases, Sequence Diagrams, Collaboration Diagrams, State Diagrams, and Activity Diagrams based on UML Methodology using tools like MS Visio, MS Word and MS Excel.

• Involved in Business Process Automation with PEGA Smart BPM suite – PEGA RULES Process Commander (PRPC) and certified PRPC 7.2 Business architect (CBA).

• Hands on experience using PEGA SCRUM and Smart BPM methodology PRPC Application Profile, Application Express, Document Wizard and Application Enablement Wizard, CPM.

• Experienced in facilitating Joint Requirement Planning (JRP), Joint Application Development (JAD) with Business User Groups, Subject Matter Experts, and IT to limit the change process and develop the design.

• Experience with Gap Analysis to check the compatibility of existing systems with new business requirements.

• Good Experience with Rational Rose, and MS tools like Rational RequisitePro, ClearQuest, ClearCase, Quality Center & Microsoft Project, Access, Visio, Word, Excel, and PowerPoint.

• Highly motivated, organized and target oriented team player who enjoy working with multi-functional team towards common goal.

TECHNICAL SKILLS:

Software Languages: C, C++, Delphi, JAVA, J2EE, Object Pascal, SQL, and PL/SQL Servers: Web sphere, Web Logic.

Modelling Language: UML. Pega DCO.

Design Tools: Rational Rose, Select Enterprise, MS Visio. Database: SQL Server, Oracle, DB2.

Services: BDE, ODBC, COM/DCOM, MIDAS, ADO, XML.

Tools: HTML, Eclipse, WSAD, RAD.

Testing tools: Rational Robot.

Operating system: MS_DOS, Windows, Unix.

PROFESSIONAL EXPERIENCE:

Company: Capgemini Canada Inc (formerly known as iGATE Technologies) Period: 2014 to till now

Client: RBC

Position held: Pega Lead Business Architect

Project: Referral Management System

The Referral Management System (RMS) is designed to be used by Private Bankers, Financial Planner, Investment & Retirement Planning, and Financial Planners to create referrals for their RBC partner business units. Based on your referring role, the system will automatically refine the list of business units (and related products) for which you can create referrals. Project: Business Credit Fulfilment Workflow

“BCFW” application is built to automate “CCR - Commercial Credit Request” fulfillment processes within the Business Service Centre through automated task creation and tracking of CCR applicable tasks. The BCFW application improves both turnaround times as well as minimizes the number of errors that occur with manual processing and tracking. As a result of this initiative, RBC will have an enhanced and simplified CCR fulfillment process which will benefit the clients and CAM’s (Commercial Account Managers).

Project: Critical Illness - Creditor Workflow

Create and add creditor Critical Illness (CI) insurance to the current offerings of life and disability, to each of the existing products of HomeProtector (HP), LoanProtector (LP) and Business Loan Insurance Plan (BLIP), for RBC Royal Bank (RBC) mortgages, loans and lines of credit – both personal and business. HP and LP are underwritten by the Canada Life Assurance Company of Canada (Canada Life) and BLIP is underwritten by The Sun Life Assurance Company of Canada (Sun Life). The new CI product will protect the RBC mortgages, loans, lines of credit and business loan or mortgage if the client has a critical illness, by applying a lump sum payment directly to the debt. Project: Creditor Workflow

This is a mission critical Workflow Application for RBC Insurance, which handles the end to end process of managing life and disability applications and premiums for personal and commercial applications for RBC loans, mortgages, and lines of credit across Canada, i.e. Creditor products. This application also holds images of all Loan and Mortgage Insurance Applications, Health Questionnaires, Decision Letters from Insurance companies, and any general client correspondence. Company: Capgemini Canada Inc (formerly known as iGATE Technologies) Period: 2013 to 2014

Client: RBC

Position held: IT Project Manager

Project: CART Pega Upgrade Project

The purpose of this project is to Implement PRPC 6.2 compliant CART application in to production successfully.

Company: iGATE Global Solutions (Chennai, India)

Period: 2011 to 2012

Client: TNT

Position held: Project Manager

Project: TNT Common System Maintenance

• Maintaining a centralized repository for all Common Codes and includes a Maintenance application though which these codes can be changed.

• Maintaining a central and common Database for TNT common System and building services for other Common System applications.

• Building Portal and services for application areas like Business Locations, Country and Products.

Company: iGATE Global Solutions (Ashby, United Kingdom) Period: 2008 to 2010

Client: TNT

Position held: Business Systems Analyst and Project Leader Project: TNT CS SECH

The Service Exception & Complaint Handling system developed to manage support processes such as the proactive monitoring of shipments, notifying customers of service failures and deliveries, managing reactive queries, managing closed and open loop workflows, complaint handling and escalating actions when appropriate.

Company: iGATE Global Solutions, (Atherstone, United Kingdom) Period: 2005 to 2007

Client: TNT

Position held: Technical Lead and Designer

Project: TNT Common Systems

Common Code: This project holds the scope of processing the requests on the exhibited services through Enterprise Java Beans (EJB). It has Service, Business and Persistence layers. All the other Common Systems implementation of TNT utilizes the services offered by Common Codes by invoking corresponding service. It also has presentation layer for administrator to maintain the codes for all types of operations.

Customer Database Phase - I : This project consists of reading the flat file data which is in a predefined format and loading the customer data into the database. Before inserting the data in the database, certain fields need to be translated according to the required format. This comes under data migration. The another part which is known as Standard Interface, consists of updates from EBO(Enterprise Back Office) which need to translated again before loading in CDB. The updates that are loaded need to be sent to corresponding Legacy Systems through Message Queue

Customer Database Phase - II : This project is built on five different layers i.e. Presentation Layer using JSR 168 Portlets with Struts 2.1 support, Process Layer, Service Layer, Business Layer and Persistence Layer. Basically it holds following operations displayed as through the screen: Add Customer, Edit Customer, Find Customer, Copy Customer and Manage Customer. Company: iGATE Global Solutions (Chennai, India)

Period: 2003 to 2005

Client: TNT

Position held: Systems Analyst

Project: TNT Comnex

“Comnex” is a distributed client server application build on COM/DCOM technologies using Delphi 6 for Logistics domain. Comnex handles the processing of consignment data download from a centralized mainframe based subsystem and upload the same after updating. To provide TNT depot operations for remote off-line sites. These sites need to be able to provide the same level of service as those connected to the TNT Wide Area Network. In order to offer a high level of customer service these sites require access to receive incoming sector information in order to enable them to plan delivery activities. They also require the ability to inform the rest of the TNT network about deliveries made on their behalf by other stations throughout the world. Where the information held within other master files to allow these stations to offer the same quality of service as on-line stations. This client server solution was developed as DCOM components using Delphi6, MS- SQL Server 2000 and XML.

Company: Meher Data Services (Hyderabad, India)

Period: 2000 to 2003

Position held: Developer

Product: Goodwill An ERP Concept

This system was developed for financial accounting & inventory maintenance from a small scale to corporate sectors. The interface was provided in such a way that it could be changed from one user to another. The user can customize according to his requirements. Goodwill has been developed with DTR Technology (Design then Run) with an integrated development tool. That means programming user requirements without programming. Flexibility is the key strength of the system. The prototype for this package was initially developed using Power Builder 4.0 and presently the system was developed using Delphi 6.0/4.0 as the front end and Paradox as the back end. Enhanced the same as a three-tier application with the help of Midas components and SQL server 6.5/2000 as the back end. Education

• Master of Computer Applications, Madurai Kamaraj University, 2003

• Completed PMACE Project Management (PMBOK 5th Edition) course from Skill Soft. References available upon request

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