Shaquise Sheffey

**** * ** ** #*** Washington DC, 20020 240-***-****

ac0zb2@r.postjobfree.com

Objective

To obtain a challenging and enthusiastic entry level Customer Service/Administrative Assistant position. Bringing knowledge of providing the best customer service to a wide variety of diverse individuals.

Professional Summary

Hardworking professional with four years as an administrative assistant in working with different diversity of people inside and outside the DCPS system. Quick learner with motivation to go above and beyond company expectation. Providing customer service and compassion to diverse population. Very Patient and effective when working with individuals/groups at all times. Goal oriented and work well as a team player with little supervision.

Work History

Harris Teeter

Cashier November 2014 /Present

●Received payment by cash, credit cards, or automatic debits. Issued receipts, refunds, credits, or change due to customers.

●Greeted customers entering establishments and assisted customers by providing information and resolving their complaints.

●Established or identify prices of goods, service, and admission.

●Stocked shelves and returned unwanted items to shelves.

●Scanned items, weighed items, bagged items carefully, checked items to make sure they weren’t damaged, and ensure pricing is correct.

●Validated checks, coupons, and rain checks.

●Cleaned up checkout area with damp cloth and disinfectant.

●Ask for one or two form of ID to confirm identify.

Entertainment Cruises

Server Assistant May 2014 / July 2014

●Provided exceptional hospitality to guests and coworkers as prescribed in Our Service System (OSS).

●Provided guests with water, coffee/tea, and bread service throughout the meal

●Bused used and unneeded dishes and glassware from guest tables to galley, scraped and stack dirty dishes.

●Maintain the cleanliness and safety of all common areas and service stations; clean up spilled food, drink and broken dishes, and remove empty bottles and trash.

●Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest

Friendship Collegiate High School

Administrative Assistant September 2008 /June 2012

Answer and direct phone calls, and organize and schedule meetings and appointments.

Maintain contact lists.

Produce and distribute correspondence memos, letters, faxes and forms.

Assist in the preparation of regularly scheduled reports.

Filed, faxed, printed, and copied important papers, and maintained contact lists.

Book travel arrangements Submit and reconcile expense reports

Provide general support to visitors

HS Diploma Friendship Collegiate High School

06/2012

Hair Academy

06/2016

References:

Furnished upon request

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