Monika Patel
**-*** ********** **** **** NW, Edmonton, Alberta
Canada, T6K3N4
Phone: 780-***-****
Email: ac0z8h@r.postjobfree.com
PROFESSIONAL SUMMARY
Dedicated to Data Entry clerk motivated to maintain customer satisfaction and contribute to company success, Proven ability to establish report with clients and exceed sales quotas, Reliable and driven with strong time management and prioritization abilities.
SKILLS
Excellent Customer Service
Service-oriented
Provide accurate Microsoft Office Suits (MS Word, Excel, Outlook, and PowerPoint) support by editing a variety of documents, spreadsheets, and presentations.
Conflict resolution expert
Sharp problem solver
Energetic work attitude
Managing and Leading Others
Good communication and Math skill
Comfortable with working long hours
Good knowledge of Internet, Oracle and Data Entry
EXPERIENCE
AP DIGITAL SYSTEM (INDIA) (Jan 2015 - Nov 2016)
Data Entry Clerk
Respond to questions and concerns about service calls appropriately.
Consult with customer to evaluate needs and determine best options.
Upgrade service and offer additional service package or options.
Preparing business presentations including text, graphics, and electronic submissions.
Review and update internal phone directory and Input data according to company policy.
Promptly sending respond to general inquiries from members, staff, and clients via telephone, mail, e-mail and fax.
Organizing meetings and special events including arranging for locations and distribution of information.
Maintaining and updating phone lists distribution lists and other information databases.
Develop highly empathetic client relationships and reputation for delivering exceptional customer service.
ACADEMIC QUALIFICATION
Bachelor of Engineering
Shankalchand Patel college of Engineering, Visnagar, India 2011- 2014
REFERENCES - Available on request