Microsoft Office Management
Resume:
JEFFREY HOPKINS
Phenix City, AL *****
***********@***.***
https://www.linkedin.com/in/jeffrey-hopkins-a8a9a779
PROFESSIONAL SUMMARY
Operations Manager and Military Veteran with a Top Secret / SCI Security Clearance and over 26 years of proven experience in the United States Army. Possesses a diverse and comprehensive background in training, logistics, operations management, and leadership in domestic and global military operations. Effective in managing employee relations, team building, and transitional management while meeting and / or exceeding budget parameters. Experienced in daily managerial responsibilities of 200+ employee organizations, completing necessary data to analyze unit readiness, and acting as an intermediary with a higher level organization. Managed Command Supply Programs with military property, equipment and supplies, computer equipment, and gear valued at $29M. Career supported by a Bachelor of Science in Organizational Leadership and a pursuit of Masters Degree in of Hospital Management.
• Cross Functional Leadership
• Qualitative Assurance
Operations Management
• Training / Development
• Policy Implementation
• Human Resources
• Microsoft Office Suite
PROFESSIONAL EXPERIENCE
UNITED STATES ARMY – Various Locations
First Sergeant 2015 – April 2017
Supervisor CPT Ben Wackerlin 815-***-****
Executed the implementation of command policies and guidance pertaining to management and financial readiness. Advised supervisors on the management of operations to include financial transactions.
• Served as the senior leader role model for 160 newly commissioned leaders; responsible for the health, welfare, and professional development of 24 junior leaders
• Responsible for creation and maintenance of database focused on reporting and tracking the graduation data of over 300 personnel
• Managed the daily requisitions process for acquiring goods and managed the monthly budget of $100K
• Effectively managed the standard operating procedures, instructions and implementing new directives
• Effectively reduced payroll issues by collaborating with the finance department to streamline the pay inquiry process
• Forecasts necessary manning requirements for organization
G3 Sergeant Major 2013 – 2015
LTC Daniel Duncan 337-***-****
Accountable for Fort Polk Joint Readiness Training Center and the six main subordinate commands. Responsible for the planning, scheduling, and supervision of operations in training support; provided oversight and supervision of the executive staff to include all ceremonies and special projects.
• Facilitated the organization on the Security Forces Assistance-Security Cooperation Training; developed the plans, training and operations for the organization and coordinated for groups with inside the organization to go on business trips outside the U.S.
• Managed 18 employees and the department’s $3M budget; Supervised and coordinated the synchronization of employees to and from business trips
• Revised the Employee Handbook to clearly delineate acceptable standards; Managed the overhaul of the school’s policy which resulted in a 35% increase the through put for school
• First to develop an Operations and Safety Standard Operating Procedure (SOP) which included a detailed certification and training program; no incidents occurred after publication
First Sergeant 2010 – 2013
Maj Craig Bosveld 706-***-****
Executed and supervised the daily administrative actions and daily operations of over 200 employees to include 5 separately managed sections. Synchronized the effort of the organization in support of both internal and external requirements. Accountable for the oversight of the department’s budget of $29M.
• Mentored an employee toward becoming the paramedic of the year for the organization
• Supervised strength accounting, employee actions, and awards
• Developed a defense plan for the location resulting in 0 security breaches
• Selected by supervisor to develop and execute a basic leadership course
• Instructed and directed supervisors and employees to ensure they understood regulatory guidelines and current operational directives and policies
• Achieved a commendable 95% overall rating in the Command Inspection Program performance audit
• Monitored the company budget of $4M and initiated all work orders and requisitions
Military Science Instructor 2008 – 2009
Provided instruction to 140 students and 14 instructors with a budget of $1.5M. Monitored the training, administration, logistics, and marketing
• Developed and led a physical training program which greatly increased the average of the students
• Planned and executed the First Field Training Exercise (FTX) at Fort Dix, NJ which resulted in the training of 20 students on new ranges and land navigation courses
EDUCATION / CERTIFICATIONS
Master of Hospital Management Columbia Southern University – pending 2018
Bachelor of Science, Organizational Leadership Columbia Southern University – 2014
Specialized Military Training: Army Basic Instructor Course Company, Command and First Sergeant Pre-Command Course • Basic Leader Course • Advanced Leader Course • Senior Leader Course • Security Forces Advisor Course • Unit Prevention Leader Course • Accident Avoidance Course • Anti-Terrorism/Force protect course II
TECHNICAL SKILLS
Software: Microsoft Office (2003, 2007, 2010, 2013)
Access, Word, Excel, PowerPoint, OneNote, Outlook, Project, Publisher, Visio, InfoPath, SharePoint
Operating Systems: Mac / Microsoft Windows (95, 98, XP, Vista), Windows 10
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