Customer Service Sales

Hyesun (Stephanie) Yun

***** ***** ****** *****, *******, Texas. 77077 Cell: 832-***-**** Email: *********@*******.*** Objective

To obtain a position where I can utilize my fashion knowledge and communication skil. Skills & Abilities

Strongly self-motivated, punctual and follow direction accurately

Excellent time management and multi-tasking abilities

Ability to work under pressure and quick learner with strong problem solving skills

Able to effectively work independently as well as part of a team

Strong communication, interpersonal and organizational skills

Knowledge of cash register systems, and computer skills

Teamwork and leadership skills through peer leader for the Red Cross Youth.

Fluent in English and Korean

Experience

VICTORIA’S SECRET, HOUSTON, TX SALES SPECIALLIST FEB,2016 - PRESENT

Provide a bra fitting and fill the bra wardrobe by asking lifestyle questions.

Able to work in fast and busy environment with great customer service.

Maintain my area and make sure it’s clean and organized.

Audience selling to customers by mentioning promotions and benefits about store credit card.

Connect with multiple customers to build up my TPH. LOUIS VUITTON, SEOUL, KOREA CLIENT ADVISOR AUG,2015 - DEC, 2015

Provided professional client service and behaviours.

Merchandised new collectionas and best items for each selected zones.

Served one client at the time to build up our relationship and to get to know her/him and find what she/he needs.

Processed all POS transactions accurately and efficiently. THE HUDSON’S BAY COMPANY, TORONTO, CANADA SALES SPECIALIST MAR, 2012-APR, 2014

Engaged interact with customers in accordance with G.R.E.A.T. service model.

Provided the skills, knowledge and behaviours that demonstrate ultimate customer service standards.

Maintained a professional and productive work environment.

Processed all POS transactions accurately and efficiently while maintaining a friendly and professional demeanour. BLOOR SUPER FRESH, TORONTO, CANADA CASHIER AUG, 2010-MAR, 2012

Able to handle and offer solutions to customer issues appropriately.

Assisted the manager on training and organizing inventory.

Responsible for ensuring customer satisfaction and loyalty by handling a variety of customer requests.

Maintained composure during difficult customer interactions. JOKER BAR AND LOUNGE, TORONTO, CANADA WAITRESS MAR, 2011-NOV, 2011

Greeted and interacted with customers on a regular basis.

Handled cash and committed to customer’s needs.

Maintains a professional and friendly environment.

Possessed great leadership and communication skills with a positive work attitude. SEI SUSHI JAPANESE RESTAURANT, TORONTO, CANADA WAITRESS AUG, 2009-MAY, 2010

Able to handle and offer solutions to customer issues appropriately.

Maintains composure during difficult customer interactions.

Provided outstanding customer service in a busy, fast-paced environment with over 50 customers. Education

GEORGE BROWN COLLEGE, TORONTO, CANADA GRADUATED 2011 DIPLOMA

Major: Fashion Techniques and Design

WHITE OAKS SECONDARY SCHOOL, OAKVILLE, CANADA GRADUATED 2009 DIPLOMA REFERENCE AVAILABLE UPON REQUEST

Page 2

Contact this candidate