jarrett d lott
PROFESSIONAL PROFILE
Self-motivated leader and results-driven in company operations, all aspects of information technology, with operations background and network administration. Experience with multiple software platforms coupled with hands-on project management planning and cross-platform supervision. Enthusiastic network engineer with the necessary drive and determination needed to resolve complex networking issues. Possessing effective organizational skills and excellent working knowledge of networking technologies and having a commitment to keep up to date with the latest developments.
ac0yvn@r.postjobfree.com
linkedin.com/in/jarrettlott3
Tracy, CA 95304
KEY SKILLS
Network Administration
Network Analysis
Server Administration
Exchange Sever
Administration
Active Directory
Linux
Cisco iOS
VMWare
Active Security Clearance
WORK EXPERIENCE
Remote Support Network Operations Manager 2015 - Present UNITED STATES PATENT & TRADEMARK OFFICE (USPTO), San Jose, CA Remote Support Operations Manager responsibilities are to manage four USPTO satellite office Support Teams in four regions of the country: Detroit, MI; Denver, CO; San Jose, CA and Dallas, TX. Each team consist of four technicians responsible for the network at their respective locations.
Setup/Configuration, Administration and Support of Enterprise LAN/SAN/WAN
Managed Hardware and Software to support for IT department in the USPTO’s Satellite Offices (Dallas, Denver, Detroit and San Jose)
Administration and Support of Enterprise Email Systems (MS Exchange - multiple servers in multiple sites and OWA - Outlook Web Access)
Manage and implement Windows platform, Cisco Telepresence, and Network Operations IT-related projects for project management and operations Principle System Engineer 2012 – 2015
UNITED STATES PATENT & TRADEMARK OFFICE (USPTO), Detroit, MI The Principal Systems Engineer position duties include duties as creating statistical reports, schedule coordination, ticket monitoring, monitoring and implementing special projects assigned by the USPTO.
Manage remote Tech Support personnel in Detroit, MI and Denver, CO as the two initial USPTO Satellite Offices during the Obama Administration with the America Invents Act (AIA)
Served as the Project Management Lead in staging Network Infrastructure and End- User Support when Denver, CO Satellite office was opened IT Support Supervisor/Network Administrator 2007 – 2012 W F Whelan Co, Canton, MI
Management responsibilities included oversight of network infrastructure, disaster recovery services, web-based systems, telecommunications, service desk, wireless infrastructure and desktop support. Developed and executed departmental vision, projects, vendor relationships, and sourcing strategies to meet business objectives. EDUCATION
BSCIT Degree
American InterContinental
University
Hoffman Estates, IL
2006-2009