Jig Bakarania

813-***-**** ac0yrc@r.postjobfree.com

SENIOR QUALITY ASSURANCE ANALYST

CORE QUALIFICATION & STRENGTHS

Performance-focused, detail-oriented, and multifaceted professional, with broad-based experience in quality assurance within the IT industry for 9 years; complemented with technical proficiency in developing and overseeing test plans and cases. Knowledgeable in utilizing methodologies such as Agile/Scrum and Waterfall models. Equipped with solid expertise in all facets of systems development life cycle, from initial analysis and conceptual design to implementation, quality review, and enhancement. Conduct all types of testing; Sanity, Smoke, Functional, Manual, Back-End, Regression, WEB, UAT and Automation. Liaison between BA’s, SME’s and Dev’s to expedite defect resolution. Armed with articulate communication skills, outstanding interpersonal aptitude and make presentations to both technical/non-technical audiences; able to establish and maintain constructive relationships with all levels of individuals and professionals across the organization. The ability to shift between competing priorities as needed throughout the project.

TECHNICAL SKILLS

Defect Reporting/Tracking Tools: Test Director, QC, Jira, Bugzilla, TFS, MS Excel, ALM 12.20, UFT 12.02

Languages: C, C++, VBA, Java, Net, XML

Operating System: Windows (all versions), UNIX

Databases: MS SQL Server, MS Access, Oracle, MySQL, Rapid SQL, DBArtisan

Packages: MS Office, MS Project, MS Visio

PROFESSIONAL SUMMARY

OUC (Orlando Utility Corporation), Orlando, FL Jan 2016 – Present

Sr. QA Analyst Lead

Leading Testing Life Cycle in an Agile environment – responsible for daily defect meetings and daily hassle call.

Involved in the whole process from start to finish – meeting with SME’s/BA’s to put together and prioritize test cases and then following up with metric reports.

Replacing OUC’s existing Oracle based billing system called PSERM (People Soft ERM) to CCB (Customer Care & Billing).

Performed integration testing between CCB and MDM (Meter Data Management).

Tested in OUC Web, IVR (Interactive Voice Response), OMS/CAD (Outage Management System), MDM and CCB.

Worked closely with project managers to manage releases and risk assessment in ALM, adding, maintaining, release scope & master plan (Traceability Matrix in ALM).

Analyzed requirements, developed testing documentation, such as traceability matrix, test plans and test cases.

Administered and executed functional, regression, integration and performance testing.

Planned test schedules/strategies in accordance with project scope or delivery dates.

Analyzed technical requirements, gained a thorough understanding of project scope and create a test plan that is aligned with project parameters and goals.

Consulted with product development to evaluate system interfaces, operational requirements and performance of overall system.

Established quality metrics and developed methods for tracking testing progress and entry/exit criteria’s.

Provided review and sign off for quality assurance during the change of any management process or change requests.

Provided test support for hotfixes and service patches as needed.

Administered the defect review meetings and accessed the priority and the severity of all defects using ALM.

Reviewed, monitored and summarized progress of project testing activities – including performance testing and test case automation.

Configured testing platforms and maintained data in testing environments.

Performed smoke, functional, integration, user acceptance and regression testing.

CheckPoint Technology, Oldsmar, FL July 2015 – Dec 2015

Co-Lead QA Analyst

Lead QA on a short and medium-length term project with Regent Education.

Led the Testing Life Cycle in a hybrid (Waterfall/Agile) environment – Testing was done utilizing Waterfall methodology, hot fixes done utilizing Agile methodology.

Used HP Application Lifecycle Management (ALM 12.01) to document test cases.

Worked closely with HP Unified Functional Testing (UFT 12.01) automation tool to create a complete repository of test cases.

Created, maintained and executed automated regression testing.

Manually updated automated scripts to include all test scenarios.

Verified data integrity of client import process which included messages with 20+ parameterized fields.

Test prep process included identifying various paths and trigger points needed for test automation.

Developed test cases and test steps from business requirements and documented in Quality Center in accordance with QA standards

Interacted with other teams through face-to-face, walkthroughs, teleconferences, meetings, etc. to resolve various issues.

Participated in weekly meeting and discussed Change Request with business team.

Mentored and trained new hires according to client needs and expectations.

Seven Seas Consulting, LLC Feb 2008 – June 2015

Senior QA

Progressed from an entry level QA to Sr. QA (Worked on Various Projects)

Worked on PersonalProgressive.com (Online Service) and FAO (For Agents Only) doing web testing.

Worked on a web based application developed in Java called MyConsumerLink.com.

Internal service portal used to validate inbound files provided by FFM (Federally Facilitated Marketplace). This validation includes data consistency and data Analytics to Support Program Operations.

Worked in People Soft for payroll, benefits, and internal jobs.

Conduct UAT for the new build of devices under testing for approval before releasing the device into market.

Worked on UNIX platform and experienced in back-end testing using SQL queries.

Executed API’s using SoapUI to test all data sets, data points and validate XML data.

Performed gap analysis while maintaining test matrix and traceability matrix using QC.

Actively participated in enhancement meetings.

Prepared test data, test environment, plan for test and production deployment; Conducted post deployment validation and regular health checks.

Interacted with other teams through face-to-face, walkthroughs, teleconferences, meetings, etc. to resolve various issues. Participated in weekly meeting and discussed Change Request with business team.

Professional Development

Scrum Master Certification (In Progress)

Community/Volunteer Service

Indo-US Chamber of Commerce

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