Jorge Gomez Elizondo

Altamonte Springs, FL *****

407-***-**** ac0yr7@r.postjobfree.com

RF Engineer

3G and 4G LTE/VOLTE Networks

Over 15 years of experience ensuring performance of 3G and LTE/VOLTE networks for domestic and international wireless carriers including AT&T, Ericsson, Nokia Siemens Networks and local carriers in Mexico, Central and South America and the Caribbean. Analyze data, develop and implement necessary configuration changes and make recommendations for hardware upgrades to improve network performance. Manage cross-functional teams of up to 8 local and remote personnel. Bachelor’s degree in Electronic and Communications Engineering. Bilingual - Fluent English, Native Spanish.

Technical Skills

Hardware: HP, Windows Workstation, Compaq Workstations

Operating Systems: Windows XP/NT/Vista/7/10, UNIX

Database: Microsoft ODBC, SQL

Project Management Tools: Microsoft Project, Microsoft OneNote

General Software: TOAD (SQL Tool), Microsoft Office, MapInfo

Telecom Tools

AriesoGEO Optimization Tool

Intucell SON Tool

Ericsson Business Objects (3G – LTE)

MapInfo

Moshell/Amos commands for troubleshooting

TEMS Investigation Data Collection

TEMS Investigation Route Analysis

Element Manager

Ericsson OSS & ENM

Actix Analyzer

Professional Experience

AMDOCS INC, Orlando, FL, USA 05/06/2013 – 04/19/2017

A leading multinational software, services provider to communications and media companies, providing innovative solutions, intelligent operations and delivery. Headquartered in Chesterfield, Missouri, with support and development centers located worldwide.

Senior RF Engineer

Contracted to AT&T to improve performance of 3G and LTE/VOLTE networks in Central Florida.

Performed troubleshooting of UMTS\LTE/VOLTE Multicarrier Network performance issues giving recommendations and/or implementing optimization changes to improve network’s performance. Responsible to accept\reject LTE carrier add projects, supporting NSB’s to audit using baseline params/features as well as troubleshooting the daily performance issues in order to give accurate recommendations to get the best network KPI s and enhance the user perception helping to improve %TNOL, %IRAT, Accessibility, Retainability & Thpt.

Audited Ericsson team proposals and approved or rejected based on AT&T criteria. Implemented approved proposals according to parameters and electrical down-tilt changes from the GNG FULL LTE project in order to deploy the best performance behavior for this technology on the Central Florida region (Orlando-Daytona-Melbourne area).

Reviewed/audited to implement changes on the Orlando Walt Disney World DAS Project in order to improve performance; to give support to the vendor walk test teams and RF local team while implementing site HO trigger/parameters changes to improve mobility from iDAS, oDAS, metroCell, FEMTO and to/from macro sites.

Supported special events like Daytona 500 Race and UCF football games in order to implement high cap parameters changes to diminish the network performance impact giving the best end-user experience.

Worked with contractor crews in troubleshooting issues related to LTE carriers and BWE including low power, PIM & PIM testing, and site configuration, RFDS reviews, swapped sectors and alarm verifications.

Jorge Gomez Elizondo Page 2

GLOBAL SERVICE CENTER MEXICO (Ericsson GSC), México City, México 10/2011 – 2/2013

One of four service centers delivering support and services remotely to Ericsson’s customers around the world.

Network Engineer Job Stage 6 (Senior Level)

Supported international customers in South Texas, Central and South America and the Caribbean to improve 3G and LTE networks.

Summary of responsibilities:

RF parameters & features audit

Neighbor list optimization

HSPA+ Tests

Layer Management Optimization

Post-Launch Optimization

BO Report creation & analysis

Initial tuning audit & implementation

Handover analysis & troubleshooting

Analyze & implement electrical tilts

CS & PS (Accessibility & Retainability) troubleshooting

DL/UL throughput analysis & troubleshooting

Cpich & power control params audit & changes

RF parameter configuration audit (HSDPA & EUL)

WNCS creation & analysis for Missing Neighbor DC

RF coverage analysis & recommendations

Drive test log files analysis & troubleshooting

Changes implementation using Amos commands

Use Amosbatch to implement large number of changes

Summary of Projects:

Post-Launch Optimization Project – AT&T 3G multilayer network, South Texas Market (July 2012 to Feb 2013), Responsible for recent SSV launches (assigned by Market Lead) and several sites and cluster defined by customer to conduct RF parameters & features audit, neighbor lists optimization for Inter-Intra-Irat HO; analyzed & troubleshooted CS Retainability & CS and PS Accessibility according to KPI targets in order to identify action points and to prepare recommendations for power adjustments (using PRACH analysis), RF parameters changes, LM optimization, cell classification according to Gold standard defined by Ericsson-AT&T.

BARN Reports Project – Caribbean & Central America (12+ countries) (May 2012 to June 2012)

Coordinated, supported and managed the Ericsson Mexico GSC team (up to 8 people) in conducting the corresponding tasks such as data downloading from OSS, BSC, RNC and MSC in order to post-process and obtain KPI report, worst cell tables, features and RF parameters audit with the goal to hand over a “Brief Audit for Radio Network” Report with an overall analysis from specific markets. Included how the costumer can improve the network’s performance with some recommendations, parameters changing proposals and new features to activate, interacting with Project Team Leader from Caribbean Region and also Brazilian Team. Countries involved: Aruba, Barbados, Bermuda, El Salvador, Haiti, Honduras, Jamaica, Saint Marten, Martinique, Panama, Cayman, Venezuela and some others.

HSPA+ Initial Tuning for Client LIME Jamaica, remote support (Apr – May 2012)

HSPA+ Initial Tuning for Client UTS Surinam, remote support (Mar 2012)

3G Initial Tuning for client Digicel Haiti, onsite support (Feb 2012)

3G Initial Tuning for client BTC Bahamas, remote support (Nov – Dec 2011)

NOKIA SIEMENS NETWORKS MEXICO (SDC), México City, México 4/2010 – 10/2011

Service delivery center that provides remote services to operators across Latin America and around the world on network design and planning as well as optimization and assurance for wireless networks and the services running over them. The new center aims to ensure excellent network performance, and an enhanced customer experience, while reducing operational costs.

3G Mid level RF Engineer

Ensured performance of 3G networks for Nextel customers in Peru and Mexico.

Worked on the NII (Nextel Peru) Project supporting the UMTS (Huawuei) Network, giving recommendations to improve performance, reviewing KPIs to identify RRC failures, RAB failures, drops, handover failures, PS & CS services and pilot pollution.

Worked closely with the client to understand their needs on the “xml” file creation for new sites and re-homing. These tasks were done with NectAct Plan Editor & BTS Site Manager for “Telecom Personal Argentina” Project (UMTS Network).

Jorge Gomez Elizondo Page 3

3G Mid level RF Engineer, cont’d

Performed RF optimization activities – optimize neighbors, troubleshoot drops, blocks and access failures as well as physical changes recommendations for the Mexico City area iDEN network for the NII (Nextel de México) Project, also supporting the NPO requirements as needed.

Performed RF optimization activities – optimize neighbors, troubleshoot drops, blocks and access failures as well as physical changes recommendations for the Tampico y Cd. Victoria Markets iDEN networks for the NII (Nextel de México) Project, also supporting the NPO requirements as needed.

NEXTEL DE MEXICO, Tampico, México 7/2005 – 4/2010

Provides digitized communication services across Mexico.

RF Optimization Engineer

Provided performance improvements for iDEN networks.

Performed site candidate evaluation and supported leasing/zoning teams at zoning hearings. Performed site build verification and acceptance, link budget analysis and traffic analysis and RF optimization activities. Reviewed daily contributors and top offenders reports, consulted on change requests and introduced/modified best practices.

Performed Data Analysis using Actix and MapInfo based on the outcome. Recommended RF parameters changes and verified that the changes had been implemented and that the impact in the network was as desired.

Handled site audits, antenna orientation & tilt correction to optimize coverage and traffic load, network performance and interfered areas.

Achievements on this role: To have been able to maintain my assigned markets in the top 5 markets from the whole country market list for 3 years in a row.

Prior Experience:

RF Engineer, PEGASO PCS (Telefonica Movistar), Monterrey, México

RF Performance Engineer, RADIOMOVIL DIPSA SA DE CV (telcel) Monterrey, México.

Education

Bachelor of Science Degree in Electronic and Communications Engineering

UNIVERSIDAD AUTONOMA DE NUEVO LEON, Monterrey, Mexico.

Practical e-learning & Workshops (Ericsson):

How to program and review data from WNCS

UL RSSI troubleshooting

BO basics

HSPA+ service troubleshooting

Drop call due to others scenario

LTE Air Interface

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