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Customer Service Medical

Location:
Wilmington, DE
Posted:
June 21, 2017

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Resume:

Julinna Lowicki

302-***-****

302-***-**** julinnalowicki@yahoo.c om 5206 New Kent Road Wilmington, DE, 19808

SUMMARY

Energetic, results-oriented Receptionist eager to bring strong administrative skills to a exceptional practice in need of top level support. Excellent organization, communication & articulation skills.

Highly personable, driven & team-oriented. Known for developing excellent rapport with patients and forming long-term patient relationships.

EMPLOYMENT SUMMARY

Driver

Wilmington, DE

Uber/ Jan 2017 to Current

CEO of Household- Mother

Wimington, DE

Lowicki/Sokoloff Household/ Dec 2012 to Current

Receptionist/Medical Assistant

Newark, DE

Dr. Stone & Dr. Winter/ Jan 2010 to Dec 2012

Receptionist

Wilmington, DE

Dr. Dorothy Moore/ Feb 2008 to Dec 2012

Leasing/Sales Consultant

Newark, DE

Capano Management/ Jan 2007 to Dec 2008

Hostess/Waitress/Bartender

New Castle, DE

Hooters/ May 2001 to Jan 2007

HIGHLIGHTS & EXPERIENCE

Managed receptionist area, including greeting visitors and responding to telephone and in person requests for information.

Organize and schedule appointments.

Dispersed incoming mail to correct recipients throughout the offices I have worked in. Made copies, sent faxes, and handles all outgoing correspondence.

Insurance verification.

Interview patients and document basic medical history. Update and file medical records and insurance reports. Arrange hospital admissions and laboratory services.

Check with patients and type up patients charts.

Assist during medical examinations.

Prepare and clean treatment rooms and medical instruments. Administer medications.

Immunizations.

Performed EKG's.

.

Call in prescriptions. Follow up with patients.

Earned highest marks for patient satisfaction.

Developed long-term relationships with patients Professional attitude toward staff, patients & their families. Friendly & outgoing

Team player

Multi-line phone system expert Exceptional computer skills

Extremely organized and efficient

Excellent customer service skills

Physically fit and able to assist with patients Able to work any shift needed

AREAS OF EXPERTISE

Proficiency with Customer Relations Etiquette

Managing Multiple Priorities

Time Management

Collaboration

Professional telephone manner Computer proficiency

Proven success in up-selling

EDUCATION AND TRAINING

Organic foods advocate Non GMO foods advocate CSA advocate

Produce knowledge Gluten and Dairy free diets Special dietary needs Healthy cuisine expert Vegetarian health expert Food trend knowledge Vegan baking

Nutritional knowledge Culinary arts background

High School Diploma: Conventional Academics

John Dickinson Highschool 2003

Wilmington, DE, United States

Volunteered with The Meadow Wood Program & Special Olympics 5+years Received Recognition/Awards for my Mentorship & Support



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