Excel,Access, Word, Svc Ctr, Lotus Notes, Svc Now,BTP, BTOD, Oracle/O

KATHLEEN L. STEWART-BROWN

Home: 215-***-**** ****************@*******.***

Cell: 267-***-****

SUMMARY

Accomplished Billing professional with extensive office, and computer experience. Strong time

management skills and team participant. Seeking opportunity to add value to an organization’s growth.

PROFESSIONAL EXPERIENCE:

SUNGARD AVAILABILITY SERVICES Philadelphia, PA 2012-2017

Telecom Expense Analyst 3

Recovered $250,000 in annual expenses and received 3 years’ expense credit.

Resolved billing issues with vendors.

Tracked and verified telecommunication circuit billing invoice validation (ownership verification).

Performed monthly accruals and account variance ban analysis.

Validated and processed refund checks.

Verified in Oracle payments for vendors.

Reconciled accounts for monthly run rate.

Processed invoices, order management, inventory management and account coding.

Knowledge of TEM processes and practices, month-end processes.

OTHER RELATED EXPERIENCE:

FISERV INC Philadelphia, PA 1999-2011 Network Finance /Telecom Analyst 2

Responsible for initiating and setting up of customer account

Tracking and verification of telecommunication circuit billing for multiple business units.

Developed procedures and managed annual equipment maintenance contracts.

EAGLE EMPLOYMENT AGENCY Philadelphia, PA 2002-2012

Placement Counselor

Counseled client on how to prepare for interviews.

Supported the preparation of resumes.

Discussed job placement qualifications with clients.

EDUCATION

Mastbaum Vocational Technical School Philadelphia, PA

Food Services / Hotel and Restaurant Management courses

SKILLS:

Microsoft Excel,Access, Word, Service Center, Lotus Notes, G3I PBX Switch, Tangoe, Simbba,

ITIL@Version 3 Foundation Certify –BTP/ Bill Track PRO & BTOD & Oracle/Obbie

Contact this candidate