Administrative Assistant Information Technology

Michael Russo

*** **** ****** ****, ***. ***, Clayton, NC

Phone: 607-***-****

Email: ********@*****.*** www.linkedin.com/in/michael-russo-programmer

Software Developer / Programmer Analyst

Solutions-driven programmer with over 4 years experience in maintaining, analyzing, and designing in-house software applications. Well-versed in object-oriented programming techniques and all phases of the software development lifecycle, with a strong knowledge of algorithms and data structures. Proven success engineering customized solutions improving business processes, streamlining workflows, and enhancing operations.

Skills / Qualifications

●Software Development

●Solutions Deployment

●User Training & Support

●GUI Design

●Coding & Scripting

●Debugging & Troubleshooting

●Testing & Documentation

●Confidential Information Handling

●Multitasking in High Stress / Fast Paced Work Environment

●Meeting Project Deadlines

●Strong Written and Oral Communications Skills

Technology Summary

Programming: C#, Java, VB.NET, VBA, C++, BASH

Web Technology: HTML, JavaScript, CSS, XML, PHP

Database Technology: Oracle SQL, MySQL, SQL Server, PL/SQL

Reporting: SQR, Evisions Argos, Evisions MAPS, Crystal Reports

Operating Systems: Windows, Linux, Mac OS, Android, iOS

Software: Microsoft Office Suite (Access, Excel, PowerPoint, Word), Adobe Acrobat Pro, Eclipse, Notepad++, Visual Studio, Ellucian’s Banner, MS Paint, Adobe Photoshop, CodeBlocks, SharpDevelop, SharePoint, Putty

Professional Experience

Morrisville State College - Morrisville, NY

Programmer / Analyst, August 2016 - April 2017

●Increased college administrative staff productivity by creating reports for commonly requested data

●Streamlined student housing process by supporting CBord HMS housing software

●Cut report conversion time by creating report templates

●Optimized student data using automation techniques

NYS OPRHP, Engineering - Jamesville, NY

Information Technology Administrative Assistant, January 2016 - August 2016

●Improved SEQR filing process for agency by designing in-house application and procedures

●Revamped digital filing system through organization and consolidation

●Enhanced budget tracking system through testing and troubleshooting

NYS Park Police - Jamesville, NY

Administrative Assistant / Dispatcher, September 2007 - January 2016

●Increased dispatcher productivity through analyzing current processes and created a Computer Aided Dispatching system to reduce time used, reduced redundancy of previous operations, and made important information more readily available. Interfaced with existing applications, as well as statewide license and registration application.

●Refined inventory control, ticket tracking, warrant tracking, scheduling, and other processes through the use of Access databases and Excel workbooks

●Streamlined seasonal employee hiring for entire Region through automation

●Created budget tracking system to streamline expense tracking for multiple facilities in the Region, later to become the basis for a statewide application

Education

Onondaga Community College - Syracuse, NY

Associates in Computer Science, 2016

GPA 4.0 / 4.0 - Graduated with honors

SUNY Cortland - Cortland, NY

Bachelors in Childhood Education, 2006

GPA 3.3 / 4.0 - Graduated with honors

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