Back Office Support

Shirin Akbar

**** ******** *****, ******, ** **568 917-***-**** ******.***@*****.*** LinkedIn Profile

Professional Summary

Motivated Business Analyst offers 3.7 years in the Capital Market domain; with the technical expertise and business acumen necessary to translate business requirements and objectives into scalable, highly resilient and successful system solutions.

Pocesses advanced knowledge in Murex, leading enterprise capital market platform. Specialized in Murex Back Office Support, Processing and Integration roles. Effective at developing and implementing operational processes.

Proficient in working with Interest Rate Derivatives (IRD), FX Derivatives (FXD), Fixed Income (FI) & FXMM products.

Skills

Business development

Operations management

Business artifacts documentation

Workflow analysis & configuration

Portfolio Asset Management

Finance and accounting

Test case scenarios

Gap analysis

Data Mapping

Technical Expertise:

Application

Modules

Programming

Databases

●Murex 3.1.34

●Murex 3.1.26

●Processing

●Interfaces

●Murex APIs

●PostTrade/PreTrade Formulas

●Workflows

●MxML Exchange

●One Stop Processing (OSP)

●Accounting

●e-Trade Pad

●Unix

●XSLT

●Java

●SQL

●C, C++,

●ASP.NET2.0

●ADO.NET 2.0, C#,Shell scripting

●Oracle

●MySQL

Work History

Associate Business Analyst (07/2013 – Current)

Infosys Ltd – Mysuru, Karnataka, India

Client: ABN AMRO Bank

Project: Murex

The project’s scope was the ongoing support and development of ABN AMRO Bank’s Murex trading environment, which is a powerful platform used for trading, risk management and processing. Murex 3.1x is a complete end-to-end solution for banks from FO to BO. It offers a broad cross-asset platform for credit, FX, interest rate, equity, energy and commodity trading. Murex offers extension abilities for in-house development of value-added functionality, including a unique combination of computer programming, design, updating and consultation services.

Job Responsibilities:

Techno-Functional support for ABN AMRO Global Markets FX & Rates, Cross market solutions domain.

In charge of day-to-day operations, back office support and interfaces.

Develop enhancements, new functionalities and bug-fixes; and perform change analysis for ABN AMRO Business application support team.

Perform all Back Office configuration including:

oDesign and build of Post-Trade workflows (Contract, Exchange, Deliverable, Event, SI, Collateral, etc.)

oPost-Trade formulas (XSL, XSLTree, XMLF, XMLBM, SQL, etc.).

oPre-Trade workflows configurations, including MSL/Pre-Trade formulas and lookup tables.

oOSP configuration, OSP queues, OSP rights.

oSTP Rights

oImport Trades into Murex through interfaces

oPayment and Deliverable Configuration (SWIFT, CLS, etc.).

oWorking together with Collateral team (workflow configuration for Margin Calls, Transfers, etc.).

Diagnose various Murex issues on Workflows, liaising with the vendor as necessary of bug fixes and necessary enhancements

Managed and implemented workflow configuration for various asset classes related to back office processing, settlement instructions, confirmations etc.

Engaged business users on requirements in post-trade area and MxML workflow developments, as well as supporting users throughout SIT & UAT cycles for same.

Executed changes and new configurations of trade Confirmations, Payment and deliverables templates SWIFT, FRS, T24 etc.).

Proficient in Market Operations – Emphasis on event advices and payment reversals, workflow capability & financial attributes.

Assisted in migration and import of Trades, Settlement Instructions, Portfolios, etc. through workflows and MxML using interfaces and formulas.

Implemented specific client requirements for trade booking and interfaces with post-trade configurations.

Configured MXML exchange workflows to manage STP requirements for Interest Rate, FX and FI business, and transformation formulas to import external data and trades into MX 3.1.

Worked closely with Collateral interface teams.

Conducted customer show sessions, trainings and interaction.

Orchestrated management and functional/technical documentation liaising directly with clients.

Worked on DataMart Report Development as per Business Requirement.

Experienced in gathering extra requirements and configuring UDFs and structures.

Key Projects

#1 Workflow Re-Design

Analyzed multiple Workflows in Exchange Workflows, and redesigned them to optimize performance and to achieve reduced processing time.

#2 Designed and Implemented a mechanism to recycle trades from error queues, which resulted in accurate position reporting for spot trades.

#3 Designed, Developed and Configured Trade and Payment confirmation templates for multiple products from scratch.

#4 Involved and in-charge of multiple system health initiatives as well as efficiency improvement activities – such as:

Re-structured routine system check procedures to improve efficiency

Demonstrated efficient ways of monitoring error queues and Workflow back-logs; and further actions.

Recurring report requests are converted proactively into on-screen user reports saving time and energy for both users and support teams.

Improved the efficiency of bulk-fixing document generation, and re-designed it in a way that saves time and energy of both back-office and support teams.

#5 Designed and Implemented a solution for back-office team to suppress Payments and Trade confirmations on deals when situation demands.

Education

Bachelor of Engineering, Computer Science

University of Calicut

Year: 2012

Score: 80%

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