JAMES M. SUSANKA

ac0y8v@r.postjobfree.com **** Chamberlain Avenue Saint Louis, Missouri 63130 314-***-**** Summary

Provide a solid performance record for achievement and advancement by increasing my responsibility and taking on mission critical business objectives while thinking out of the box and having fun meeting these critical business objectives. Specialties

Ansible, Puppet, Chef, Git, GitHub

UNIX shell scripting

Expect scripting.

Perl scripting.

Red Hat Certified Engineer (RHCE)

Red Hat Linux, Suse Linux, Debian Linux, and Sun Solaris Unix system administration. CFengine v1.x, and v2.0.

PHP 5.x

Apache 2.x

Zope/Plone Content management.

MySQL and Postgres open source database servers.

Squid Proxy Server

Experience

Senior-Advanced Technical Support, at ATT

December 2010 -Present

Support various applications running on Red Hat Linux for customers in Network Operations at Att.

This includes supporting the following Information Technologies: Configure, support, and maintain F5 load balancers for geographical load balancing and fail over.

Support MySQL database built in replication and high availability. Consistently achieved an average of 99.99% availability year in and year out for key business objectives such as project Light Speed for our IPTV offering and DSL sales and support web sites for our external customers.

Create Linux operating system software repositories for security patches as designated by alert

& within cycle bundle to comply with internal and external audits to ensure SOX/PCI compliance.

Write Expect language scripts for Sun Solaris and Red Hat Enterprise servers. Write Bash shell and K-shell scripts for Sun Solaris and Red Hat Enterprise servers. Support and maintain Squid Proxy Server.

Manage Secure Socket Layer Certificates for Squid Proxy Server. Support and implement Cloud solutions utilizing Openstack, Chef, and Puppet. Senior Systems Analyst at ATT

October 2001 -December 2010 (9 years 3 months)

Manage anywhere from 100 to 200 UNIX servers that provide mission critical 24x7 applications that server external customers and provide key business objectives for our shareholders.

Key Accomplishments:

Consistently achieved an average of 99.99% availability year in and year out for key business objectives such as project Light Speed for our IPTV offering and DSL sales and support web sites for our external customers.

Decreased MTTR (Maintained Time to Recovery) to 60 minutes or less for 70% of the outages year in and year out for key business objectives such as project Light Speed for our IPTV offering and DSL sales and support web sites for our external customers. Complete 100% of Midrange maintenance and improvement activities within 30 days of notification to ensure meeting compliance standards. This includes the following: OS scheduled patches by platform cycle.

Security patches as designated by alert & within cycle bundle. Support internal and external audits to ensure SOX/PCI compliance Encourage and Utilize automation and related tools that save time and money in the administration for key business objectives such as project Light Speed for our IPTV offering and DSL sales and support web sites for our external customers. This is accomplished through the following methods:

Write Expect language scripts for Sun Solaris and Red Hat Enterprise servers. Write Bash shell and K-shell scripts for Sun Solaris and Red Hat Enterprise servers.

Support EMC enterprise storage networks on both Red Hat Linux and Sun Solaris that utilize JNI Fiber host cards and Veritas Volume Manager for logical volume management. Support MySQL and oracle high availability configuration using Veritas cluster and oracle rac. Support Veritas Cluster Server on both Redhat Linux and Sun Solaris servers.

Systems Analyst at ATT

April 1999 -October 2001 (2 years 7 months)

Manage and support web sites for key business objectives such as DSL sales and support for our external customers. Skilled at consulting and supporting application developers and how their site should be configured and what performance levels should be expected for our customers.

Key Accomplishments:

Support web sites to provide application specific support along with achieving an average of 99.99% availability year in and year out for key business objectives such as DSL sales and support web sites for our external customers.

Administer Netscape Enterprise (also known as I-Planet), Apache, and Webpshere (IBM includes their own version of Apache web server with the Websphere middle ware product) application web servers for key business objectives such as DSL sales and support web sites for our external customers.

Support Websphere and Coldfusion middle ware products for applications that support key business objectives such as DSL sales and support web sites that utilize various databases such as MySQL and oracle for our external customers.

Provide on the job training for newly acquired team members along with providing tier three support for escalated problem management.

Encourage and Utilize automation and related tools that save time and money in the administration of these middle ware and application web sites for key business objectives such as DSL sales and support web sites for our external customers. This is accomplished through the following methods:

Write K-shell scripts for Sun Solaris.

Write DOS batch programs for the Windows NT and 2000 environments. Systems Administrator, at Alternative Resources Company December 1998 -April 1999 (5 months)

Support Novell NDS 4.1x (Intranetware) servers for an engineering construction company. Support Windows NT 4.0 CAD engineering workstations. Support Lan and Wan infrastructure.

Support payroll applications created by PeopleSoft. Systems Administrator, at United Industries Corporation November 1996 -December 1998 (2 years 2 months)

Support Novell NDS 4.1x, 3.1x servers for pesticide manufacturing facility. Upgrade 3.1x Novell NDS Servers to 4.1x (Intranetware). Support wireless bar code readers for shipping and bills of lading. Provide support for AT&T System V application server. Support dumb terminals infrastructure for warehouse facilities. Install new and existing network infrastructure.

Support Lan/Wan network infrastructure.

Support Windows 3.1x and Windows 95 workstations.

Support Slackware and Red Hat workstations and servers utilizing various web based applications (LAMP).

Supervise a team of technicians to service the company's IT business needs. Skills & Expertise

Shell Scripting

GIT $ GitHub

UNIX Administration

Red Hat Linux

Ubuntu

CentOS

Slackware

Suse

Solaris

Solaris Zones

Solaris Volume Manager

KVM

Veritas

Veritas Volume Manager

Veritas Cluster Server

Veritas Storage Foundation

Veritas Net Backup

Kickstart

Webmin

System Monitoring

Performance Tuning

SAN

Storage Management

NAS

Web Services

Web Development

Web Applications

Websphere

Weblogic

PHP

Drupal

ColdFusion

Tomcat

Apache

SELinux

F5 BigIP

Squid

Content Filtering

Web Filtering

BSD

FreeBSD

Packet Analysis

Wireshark

Tcpdump

Firewalls

GFS

ZFS

LVM

MySQL Cluster

High Performance Computing

Cfengine

Education

Washington University in St. Louis 1992 -1994

Bachelor of Science

Systems and Data Processing with a Concentration in Systems Programming Honors and Awards

Dean's List - Washington University in Saint Louis 1992 -1994 Red Hat Certified Engineer (RHCE)

Certified Netware Engineer (CNE)

Microsoft Certified Systems Engineer (MCSE)

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