Web Developer Customer

GENNADIY KOSTELBOYM

E-MAIL: **********@*****.***

*** ******** ***** • FEASTERVILLE, PA 19053 • PHONE (215) 920 - 8072

PROFESSIONAL PROFILE

Excellent in public relations and communication management

Drives for client satisfaction through analytical, rational, and financially sound methodology

Utilizes available technology and resources to create solutions that serve stakeholder needs

Leverages network to exchange ideas and identify continuous improvement opportunities

Leads teams to the successful completion of projects on time and on budget

EXPERIENCE

EastFlooring.com 5/04-Present

Operations Manager

Effectively ran daily store front and online operations by:

oManaging customer requests with efficiency

oCoordinating with over 50 vendors located around the world (Italy, China, Spain, Canada, and Peru)

oCreating purchasing and material requirement plans to securely control over $350,000 worth of inventory

oProducing reports for product and sales flow analysis that accounted for a $1.5 million gross yearly revenue

oOverseeing budgeting and billing cycles

oAttentively overseeing staff

oContinuously analyzing and improving operations processes

Created an online portal for customers to browse inventory, place orders, and communicate with the company:

oAdminister all operational systems

oCapture and respond to customer feedback

oImplement improvements in User Interface based on customer input

Developed product promotions and brought new product lines to the market through:

oExtensive market and competitor research

oData analysis on customer trends and requirements

oConstant contact with suppliers and creating customer to supplier links

Atlantic Design Inc. 9/02-5/04

Web Developer and QA Engineer

Designed, developed, and tested websites

oGathered requirements

oDesigned solution

oCreated test cases

oDeploy code to production

Acted as Web Administrator for company

Responsible for search optimization and website rank increase

Princeton Plasma Physics Lab 8/00-9/02

Quality Analyst and Controller

Responsible for quality analysis and control across lab applications

Developed software to monitor TFTR testing

Updated old software for running with API for multi-platform capability

Designed and developed a website to control and monitor nuclear tests through intra-net system

Designed and developed a brand new productivity software platform for future lab experiments

EDUCATION

Drexel University (2001)

Philadelphia Community College

BS in Software Engineering

Associate Degree in Software Engineering

Moscow State Academy of Industry

Masters Degree in Engineering

SOFTWARE/TECHNICAL SKILLS

Programming Languages: Object oriented programming, Java, C++, Visual Studio, 4D

Software: MS Project, Word, Power Point, Excel, Access, SQL server, MySQL,

Cobra, and Com/DCom frameworks

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