Customer Service Manager
Resume:
Teresa Wilson
Mount Holly, NC *8012
E-mail: ********@*****.***
Summary
Detail-oriented assembly lead, adept at interpreting blueprints, working with others and meeting production deadlines.
Highlights
Background in shipping and receiving Focused and disciplined
Expert in safety rules and operation Inventory management familiarity
Accuracy High volume production capability
Machining familiarity Ability to handle fast-paced environment
Interpretation of blueprints, diagrams Ability to handle/resolve problems
Quality assurance authority Non-smoker
Initiative to work independently Team-oriented
Accomplishments
Developed layout and plan sequences to improve operational efficiency and safety procedures
Problem Diagnosis
Used operational knowledge of systems parts and components to solved problems that arose during work
Personally managed production activities to guarantee 100% of orders were produced on time
Promoted to Lead within 11 months of employment
Experience
Logistics/Customer Service
June 2015/
Honeywell --Charlotte
National Consumer Panel Specialist
Receiving customers products and downloading for reshipment/picking parts for different products to ship to custome
Assembly Lead
April 2008 to October 2015
Wilbert Plastics Inc. – Belmont, NC
Actively suggested operational improvements to enhance quality, improve production times and reduced costs.
Assistant Manager
November 2005 – April 2008
Wal-Mart- Gastonia, NC
Provided courteous and informative customer service in an open kitchen format
Food Preparation
October 1995- March 2005
Gaston County School Nutrition- Lowell, NC
Effectively assisted kitchen staff in producing food for Gaston County Schools
Education
High School Diploma / GED: 1981
Gaston College:
Office Administration: January – May 2015
Contact this candidate