Bakari Beard

**** ******** ** *** **, Mobile, Alabama, 36693 * 251-***-**** * ac0xtr@r.postjobfree.com

WORK EXPERIENCE

INGALLS SHIPBUILDING, Pascagula, MS

Joiner, Aug 2015 – Present

Select tools, equipment, aor materials from storage and transport items to work site. Clean work areas, machines, or equipment, to maintain a clean and safe job site. Hold plumb bobs, sighting rods, or other equipment to aid in establishing reference points and lines. Align, straighten, plumb, or square forms for installation. Smooth or sand surfaces to remove ridges, tool marks, glue, or caulking. Construct forms and assist in raising them to the required elevation. Glue and clamp edges or joints of assembled parts. Cover surfaces with laminated plastic covering material. Position and hold timbers, lumber, or paneling in place for fastening or cutting. Shape or cut materials to specified measurements, using hand tools, machines, or power saws. Follow established safety rules and regulations and maintain a safe and clean environment. Measure and mark cutting lines on materials, using a ruler, pencil, chalk, and marking gauge. Build or repair cabinets, doors, frameworks, floors, or other wooden fixtures used in buildings, using woodworking machines, carpenter's hand tools, or power tools. Remove damaged or defective parts or sections of structures and repair or replace, using hand tools. Perform minor plumbing, welding, or concrete mixing work. AMERICAN AIRLINES, Mobile, AL

Cargo Agent, Apr 2015 – Aug 2015

Install straps, braces, and padding to loads to prevent shifting or damage during shipment. Obtain flight numbers, airplane numbers, and names of crew members from dispatchers, recording data on airplane flight papers.

Distribute cargo in such a manner that space use is maximized. Calculate load weights for different aircraft compartments, using charts and computers. Direct ground crews in the loading, unloading, securing, or staging of aircraft cargo or baggage. SEARS, Mobile, AL

Customer Care Associate, May 2013 – Mar 2014

Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Refer unresolved customer grievances to designated departments for further investigation. Determine charges for services requested, collect deposits or payments, or arrange for billing. ALORICA, Mobile, AL

Customer Service Agent, Feb 2012 – Feb 2013

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

Solicit sales of new or additional services or products. Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.

EDUCATION

UNIVERSITY OF CHARLESTON WEST VIRGINIA, Charleston, WV Completed coursework towards Business Administration, Dec 2010 CITRONELLE HIGH SCHOOL, Citronelle, AL

High School Diploma, May 2009

ADDITIONAL SKILLS

Certified Welder (Mild Steel, Stainless Steel, Aluminum)Mild experience in TIG weldingExperience in Forklift Operation Able to lift 80+ lbs overhead Experienced knowledge of blueprints and other charts and graphs