RICHA SHAH

408-***-**** ac0xqc@r.postjobfree.com

**** ********* ***, ********, ** 95035

CAREER OBJECTIVE

Organized, results-driven and ISTQB (International Software Testing Qualifications Board) certified professional seeking a role as a Business Analyst. PROFESSIONAL SUMMARY

5+ years of experience in Quality Assurance domain.

Experienced working in healthcare and telecommunication sectors.

Proficient in different phases of testing namely Functional testing, Smoke testing, GUI testing, Regression Testing, Integration Testing, System Testing and User Acceptance Testing. WORK EXPERIENCE

CNSI, Rockville MD Dec 2014- Present

Analyst, Medicaid Management Information System (MMIS) for the States of Utah, Michigan and Illinois

Responsible for business analysis, requirement specifications, risk analysis, gap analysis and user acceptance testing in a hybrid role as a Business/Quality Assurance analyst.

Articulated business requirements from user interviews and then converted requirements into functional specifications.

Gathered business requirements and conducted feasibility study, both in terms of enhancements to existing system and in entirely new applications.

Conducted Joint Application Design (JAD) sessions periodically with various stakeholders at various phases of the Software Development Life Cycle (SDLC) to discuss open issues and resolve them.

Created requirement traceability matrix by mapping test scenarios and use cases to the business requirements.

Extensively used JIRA/Clearquest for defect tracking.

Subject matter expert in the Provider subsystem.

Proficient in black box testing.

Performed functional, regression, system integration and user acceptance testing .

Assist with the planning and execution of overall application system/regression testing activities to ensure the application meets all business/functional/technical requirements Tools/Technologies

RDBMS: Oracle 8i, SQL

Testing Tools: Atlassian JIRA, Selenium, Clearquest

Management Tools: MS Office, Requirement Traceability Matrix, Sharepoint

Methodologies: Agile/Scrum, Waterfall

Allwyn Corporation, Herndon VA Oct to Dec 2014

Business Analyst, Design & implementation of Protracker staffing application

Responsible for detailed analysis of the business and user’s requirements

Worked with QA team and developing team translating the business requirements from the client into data which they need.

Peer review for QA test cases and scenarios

Tools/Technologies

Business Planning Tools: MS Office 365, MS Visio

Testing Tools: Clearquest

Tata Teleservices, India Sept 2009 – Oct 2010

Quality Assurance Engineer, Planning & implementation of GSM On Device Portal

Analysis of business requirements

Creation and execution of test suites for the validation

Status monitoring and reporting on test case execution for real-time billing software for data usage by wireless data users on cell phones.

Post-launch production support management and usage of production data for quality assurance activities

Tools/Technologies

Mobile Wireless Technologies: GSM, GPRS, CDMA, IEEE 802.11a/b/g/n wireless LAN technologies

Protocols: IPV4, IPV6, ARP, RARP, ICMP, TCP/IP, SNMP, RIP, DHCP, BGP.

Testing Tools: Wireshark

Infosys, India Nov 2005 – Nov 2006

Software Engineer

Responsible for programming of data transformations and conversions using Informatica for healthcare data warehousing and business intelligence for Center for Medicaid and Medicare Services

Tools/Technologies

RDBMS: Oracle 8i, SQL

BI Tools: Informatica Power Center

EDUCATION

MS in Electrical Engineering, GPA: 3.95, May 2009 UMKC, Kansas City, Missouri

Bachelor of Engineering in Electronics, June 2005 Mumbai University, India

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