Personal/Administrative Assistant

Kate Nowak

*** * ********* ***, *******, IL, ****2

872-***-**** **********@*****.***

Fully Work Authorized No Visa Sponsorship Required PROFESSIONAL SUMMARY

Administrative/Personal Assistant with two years of experience managing staff schedules, developing positive relationships with clients and coordinating travel arrangements. Skilled in working with staff at all levels and learning new software quickly. Seeking opportunity to utilize my skills and gain experience in a professional environment. Key Skills

● Office management & Organization

● Managing executive schedules

● High-level customer service (phone & e-mail)

● Excellent communication skills

● MS Office (Word, Excel, PowerPoint, Outlook)

● Detail-oriented, quick learner,

● Fluent in English & Polish

PROFESSIONAL EXPERIENCE

Administrative Assistant (temporary assignment) 02/2017-current Aon Hewitt, Chicago, IL

International company that focuses on human capital and provides consulting services

● Managing executive schedules in Outlook and booking conference rooms for meetings and events

● Coordinating international and domestic travel arrangements for Executives and Managers

● Processing expense reports in PeopleSoft and creating invoices in AP system

● Managing e-mails, answering phone calls and operating office machines i.e. printers, fax

● Ordering and purchasing office supplies and organizing all the paperwork

● Booking restaurants for lunches and providing catering services for the events Administrative/Personal Assistant 05/2015 – 01/2017 Dawid Cybruch, Chicago, IL

Local family company providing wood flooring and construction services

● Managed broad range of office functions including answering phone calls, preparing papers & reports

● Implemented use of staff calendar on Google Calendar to coordinate client appointments

● Provided direct customer service to clients, created strong customer relationships by solving issues efficiently

● Maintained purchases, returns, gifts, invitations, thank you cards and managed expense reports

● Run errands, managed various projects and ordered supplies ADDITIONAL WORK EXPERIENCE

Cashier/Sales Representative 12/2014 – 04/2015

Zara, Chicago, IL

● Provided excellent customer service to customers and informed about store policies and procedures

● Responded to customer's complaints and resolved issues; kept workplace clean and safe Insurance Agent 07/2014 – 12/2014

American Income Life Insurance, Schaumburg, IL

● Worked in fast-paced success oriented company with 100+ co-workers & increased sales goals

● Consulted about health and life policies; attended various workshops and training English Teacher & Private Tutor 08/2012 – 06/2014

Kindergarten, Bielsko-Biala, Poland

Bilingual Kindergarten focused on children's development by implementing Second Language acquisition

● Applied variety of methods with focus on student needs to achieve effective teaching & learning processes

● Established management of classroom by applying discipline with fairness and consistency EDUCATION

Bachelor of Arts (BA), English 2014

University of Bielsko-Biala (ATH), Poland

Ranked 5th most competitive University in Poland; accredited by Ministry of Science and Higher Education

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