Manager Service Technician

Wanda A. Gray

*** ******** **.

Hampton, VA *****

Phone: 757-***-****

*********@*****.***

Objective:

To obtain a Managerial position within a company, which would allow me to use all the training, skill and education obtained for personal and professional growth.

Major Accomplishments:

Section 608 Universal Certification

Certificate in Real Estate

Work Experience:

03/15- Current Buckroe Pointe

Service Technician/Service Manager in Training Hampton, Va

-Assisted the Property Manager with various office duties in her abscence

(toured units with prosects, organizing, categorizing, and copying, paperwork for future

residents)

-Categorized and organized all files for audits(corrected necessary files as needed)

-Answered incoming calls and forwarded to all necessary employees

-Completed all maintenance repairs in occupied and vacant units

-Completed all section 8 and City inspection work orders

-Replaced drywall, repaired kitchen and bath faucets

-Troubleshoot a/c units as well as servicing and repairing them

-Submit all purchase orders for work performed by outside contractors

-Generated work orders for emergency and routine maintenance repairs

04/14-11/14 Pines of York Yorktown, Va.

Service Technician

-Performed all maintenance repairs on make-ready units

-Troubleshoot and repaired a/c units, toilets, sinks and faucets

-Performed work order request with "same day"completion

-Assisted Service Manager with maintenance request

-Responsible for scheduled 24 hour on-call paging services

06/12-4/14 Village At Stoneybrook Newport News, Va.

Service Technician/Housekeeper .

-Remove and replace vinyl in bathrooms, kitchen foyers and laundry areas

-Reset toilets; replace faucets in kitchens and bathrooms

-Perform work order request with “same day” completion

-Assisted the Service Manager with maintenance request

-Responsible for scheduled 24 hour on-call paging

02/10-06/12 Huntington on the James/Country Club Newport News, VA

Maintenance/Housekeeper/Office Asst.

- Cleaning of common areas, vacant units, office, models, grounds

- Assisted the service manager with light maintenance request

- Turned vacant units into units ready for occupancy

- Assisted the Property Manager with various office duties

- Performed Managerial duties in the absence of the Property Manager

11/95-12/08 Value City Department Store Newport News, Va.

Assistant Softlines Manager

- Interviewed and hired employees for upcoming positions

- Supervised and trained over 40 employees

- Trained the top 3 lead employees for positions in regional stores

- Initiated and implemented department store layouts

- Coordinated the setting and execution of weekly advertisements

- Complete control of merchandising all Softlines departments

Education:

1995 Commonwealth College Hampton, VA

A.A.S.: Fashion Merchandising; GPA 3.7

- Put together a fashion show in one month and received the highest

recognition

-Remained on the honor role for six consecutive semesters

1981 Phoebus High School Hampton, VA

High School Diploma: Home Economics; GPA: 3.6

- Top student the two years I participated in the course

- My attendance was outstanding the entire four years

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