Customer Service Representative

Kyle Anderson

Eager Customer Service Representative- Hard-worker, Quick-Learner, and a Team-Player

WORK EXPERIENCE

Consumer Care Representative/ Sales Rep /Tech Support

Consumer Cellular - Phoenix, AZ - January 2017- Present

*Handle all inbound calls in regards to questions related to tech support and general customer inquiries

*Upsell products when needed

*Update customers’ information

*Data Entry

*Provided excellent customer service to every customer

Inbound Customer Service Representative

AlphaConnect -Phoenix, AZ- January 2016-December 2016

*Provided inbound customer service to customers at over 20 online trial companies/ auditing

accounts, and resolved bank disputes as well

*Update customers’ information

*Data Entry

*Provided excellent customer service to every customer

Outbound Customer Service Representative

Empereon Marketing LLC January 2015- January 2016

*Handled a high volume of both inbound and outbound calls

*Outbound calls- selling cable for Charter Spectrum

*Update customers’ information

*Data Entry

*Provided excellent customer service to every customer

EDUCATION

Williams Field High School

SKILLS

Proficient in Microsoft Office (all forms)

Hard worker- I am a very hard worker who give 110% in everything I do

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