Information Technology Customer Service
Resume:
AILENE MAGNAYE ROYO
Bachelor of Science in Information Technology
E-mail Address: **********@*****.***
Mobile # : 094*-****-***
CAREER OBJECTIVE
To obtain a position in an organization having a challenging and healthy working environment that will utilize both my educational background and my professional experiences to contribute to the organization's goals and simultaneously provide me an excellent opportunities to enhance my working capacities, professional skills and business efficiencies. Furthermore, it is also my objective to serve the organization in best possible way with determination and commitment.
KEY STRENGTHS AND SKILLS
Strong ability to adapt the new environment very soon
Responsible, punctual and has great communication skills
Open to criticisms and willing to learn
Can handle queries very well with good interpersonal skills
Excellent organizational and time management skills
Experience promoting excellent quality, customer service, cleanliness, and safety standards to other employees
Profound ability to maintain a flexible work schedule.
With value of honesty and integrity
Self Motivated and initiative
Hardworking and Responsible
Fast learner
Can work under pressures
Computer Skills
Basic knowledge in SAP
PERSONAL PROFILE
Nickname : ai
Age : 27 years old
Birth date : November 16, 1989
Birth Place : Bunggo, Calamba City
Civil Status : Married
Nationality : Filipino
Religion : Roman Catholic
Height : 5’2”
Weight : 47 kgs
Spouse Name : Ronel Royo
Spouse Occupation : OFW
WORK EXPERIENCE
Data Encoder/Production Staff
SAMPO Molding and Assembly Industry Corp.
Blk 1 Lot 6 Phase 2 Calamba Premiere International Park, Batino Calamba, Laguna
September 20, 2010 up to present
Duties and Responsibilities:
Responsible for recording and keeping of attendance and overtime record of the department.
Responsible for the preparation and dissemination of shift schedules and other operation related matters.
Functions as coordinator of the department to the HRAD about employee-related matters (ie: leave, penalty, loans, resignation, termination).
Responsible for encoding/recording daily production output of each machine.
Responsible for encoding/recording daily molding-die shot count.
Responsible for daily preparation and printing of delivery labels for all customers.
Responsible to prepare Plant 2 Daily Report for production performance measurement.
Responsible for recording of lot number for each delivery lot.
Responsible for daily preparation and printing of Spot Welding History Log sheet.
Responsible for daily preparation and printing of Riveting History Log sheet.
Responsible for preparation of Production Output monthly summary.
Responsible for printing of forms being used by production.
Files daily production report form.
Encodes monthly inventory results to MS Excel Format. Submits inventory data to Purchasing.
S.A.P. monthly inventory result data entry.
Performs other function that maybe assigned by the superior from time to time.
(OJT – On-the-Job Training) Warehouse Encoder
Pilipinas Hino Incorporated
Industrial, Industrial Park Road, Canlubang Industrial Estate, Canlubang Calamba Laguna
April 2009-May 2009
SEMINARS ATTENDED
ASP.NET September 23, 2006
PC Troubleshooting- Series I August 24, 2007
CorelDraw Graphic Suite January 25, 2008
Time Management March 6, 2009
PC Operations July 1, 2009
PHP and MySQL
Macromedia Flash
Macromedia Dreamweaver
ISO Standards
Basic 5’s Training
Basic Safety Training
EDUCATIONAL BACKGROUND
Tertiary : UNIVERSITY OF PERPETUAL HELP SYSTEM DALTA
Brgy. Paciano Rizal Calamba City
Course: Bachelor of Science in Information Technology
SY 2006-2010
Secondary : BUBUYAN NATIONAL HIGH SCHOOL
Brgy. Bubuyan Calamba City
SY 2002-2006
Primary : BUBUYAN ELEMENTARY SCHOOL
Brgy. Bubuyan Calamba City
SY 1996-2002
Character Reference:
Mr. Fernan Caisip
Division 2 Plant Head
SAMPO Molding and Assembly Industry Corp.
CPIP Batino Calamba, Laguna
I sworn and declared that all the information above is true and correct.
Ailene Magnaye Royo
Applicant
Contact this candidate