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Customer Service Administrative Assistant

Location:
Conroe, TX
Posted:
June 20, 2017

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Resume:

Keri Bullard

ac0xal@r.postjobfree.com

832-***-****

Summary of Qualifications

Administrative Assistant

Accounts Payables

Availity

Microsoft Excel

Accounts Receivables

Inventory Control

Microsoft Word

Cornerstone

Quality Control

QuickBooks/Peachtree

Payroll

Shipping/Receiving

PrognoCIS

Record Retention

Travel/Event Coordination

Office Inventory

Problem Solver

Office Management

Customer Service

TWIC

Data Entry

Shipping Management

Professional Summary

Universal Field Services Data Entry Specialist (Contract Project) 11/16-03/17

Sort, scan, and audit incoming pipeline files in a timely and efficient manner

F-1 Firearms Shipping Manager (Temp) 04/16-07/16

Arranged all shipments timely using Big Commerce and UPS utilizing knowledge of shipping procedures routes and rates

Received incoming shipments and verified items against the order

Kept organized files of all shipments and well as updated ATF logs daily

Managed inventory and quality control

Updated and maintained records of expenditures

Maintained sales orders, invoices and payments

Ensured all payments were made in accordance with company policy

Resolved payment discrepancies and disputes on behalf of the company

Precision Homes Customer Service Representative 09/14-04/15

Maintained customer files from contract to closing

Served as primary point of contact for customers to assure customer satisfaction

Managed and reviewed files to ensure all inspections, permits and financial documents were submitted timely and available for inspection.

Sustained daily contact with Superintendents to guarantee timely completion of projects

Collected all payments for earnest money and closing costs

Omni Health & Wellness Front Desk Administrator 01/14-07/14

Responsible for opening, preparing and closing the chiropractic office on daily basis

Accurately maintained all patient records including personal and medical information

Exercised discretion with confidential information

Managed all appointments and schedules using PrognoCIS and SpaBooker as well as making reminder and care calls

Registered new patients and assisted with completion of all necessary forms

Verified insurance with Availity

Received and processed payments made by patients and insurance companies for services rendered

Coordinated outside sales events including marketing, reservations and event set-up

Oasis Landscaping/ Rangel Construction Office Manager 06/12-08/13

Managed all aspects of daily office procedures

Scheduled surveys and mapping of utilities layout

Processed payroll, accounts payables and accounts receivables

Followed up with

Implemented accurate filing system for all financials

Kept offices supplies stocked as needed

Rehab Systems Administrative Assistant 02/11-06/12

Generated bids and invoices

Processed payments timely and accurately

Point of contact for customer service

Assisted with outside sales and cold calls

Coordinated calendars with sub-contractors

Scheduled domestic travel arrangements including flights, hotels and dinners

Answered multiline phone system and maintain office supplies

Rack Room Shoes Assistant Manager Keyholder 05/09-08/10

Handled daily operations of opening and closing

Responsible for cash register countdown and ensuring bank deposits were accurate

Oversaw a staff of six and maintained a clean safe work environment

Managed marketing promotions from start to finish

Controlled inventory and conducted counts to ensure accuracy

D. Houston Inc. Receptionist 11/06-06/08

Directed all incoming calls on a multiple line phone system

Managed customer complaints and responded to inquiries

Maintained employee time records and filing system

Provided office support services to ensure efficiency

Educational Summary

Channelview High School Graduate

San Jacinto College North, some coursework completed, 2009-2010

Lone Star College System, some coursework completed, 2017



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