DAWN R. JONES
Houston, TX 77035
Email:*********@*****.***
Dear Sir or Madam:
I believe the Administrative position you currently have open would be an ideal fit with my experience. As an experienced administrator, I am adept at managing day to day work flow activities to acting as a key problem solver. I am extremely computer efficient and make an excellent assistant/office adminis- trator/support for all who are in need of it. I possess very good listening skills and am not afraid to ask questions.
My resume outlines my skills & knowledge of fifteen years plus experience as a degreed professional in Human Resource Management and Business Management; my extensive skills in Administrative work, as well as Marketing and Sales. I believe all aspects of my past experiences can benefit your Company. Key elements which I possess for the success of the position include the following:
Exceptional Organization & Customer Service Skills
Keen Attention to Detail
Professional Demeanor
Detail Orientated, Accurate, Flexible & Reliable
Team Player with the Ability to Work Effectively in any Environment
Demonstration of high degree of patience, reliability & sensitivity to others
Strong Verbal and Written Communication Skills
Other qualities that I possess, which may not be readily apparent from my resume include integrity, in-telligence, & high energy, along with a diverse background & range of abilities. I am one who em- braces creativity, new ideas & able to work in fast-paced environments. My ultimate career goal is to grow with a company that is passionate about what they do, works above & beyond for their clients and is well known for their explicit services.
I believe my dedication, experience and advanced skills would be an ideal match for an Administrative position. I am eager to learn more about the position and would appreciate the opportunity to speak with you about my qualifications.
Please review my attached resume as my application for this position. I look forward to hearing from you soon. I may be reached at 281-***-****.
Sincerely,
Dawn Jones
Enclosure
DAWN R . JONES
OBJECTIVE
To secure a responsible career opportunity, where I can fully utilize my Administrative, Human Resource and Management skills, while making a significant contribution to the success of my employer.
WORK EXPERIENCE
Dec 2014 – Present Lofton Staffing Houston, TX
Clerical Administrator
Providing clerical support to various clientele. Shipping & Receiving Clerk (Shawcor)
Verified and kept records on incoming and outgoing shipments and prepares items for shipment in VINTRI database
Compared identifying information, counts, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other record thru VINTRI.
Maintains inventory of shipping materials and supplies.
Scheduled & managed appointments for clients to pick up shipments. Project Administrator/Receptionist (Yokogawa)
Planned and coordinated project scheduling and budgeting.
Supported the project staff by facilitating project logistics such as meetings, conference rooms, conference calls, etc.
Answered switchboard of 10+ lines
Scheduled & managed calendar of meetings for Company Managers Nov
2010 – Nov 2014 NuFocus Realty Houston, TX
Job Developer/Job Coach/Personal Assistant (C.H.R.D.)
Planned, prepared meals & snacks according to specific dietary requirements of the client
Maintained safe, clean & healthy environment through light housekeeping
Provided companionship & stimulation for the client including reading, walks, etc.
Accompanied & transported to doctors, grocery shopping or other appointments
Conducted functional assessment, confirms intentions & interests
Goes into the community (often with members) to meet various employers
Assisted with job search, resume writing, obtaining proper interview attire, filling out applications, interviewing techniques, transportation, & any other support that may be needed
Assist in interview with the member, if needed
Followed up with employer to answer questions & outcome of the interview.
Administrator Executive (NuFocus Realty)
Input of data gathered & collected from Field Agents into Internet data-base
Input of client prospect info into Microsoft Access & Maintained database
Typed, formatted & proofread all correspondence documents into final drafts
Prepared & sent packages
Prepared Payroll for (5) employees with QuickBooks Oct 2007 – Oct
2010 AECOM Houston, TX
Administrative Coordinator
Scheduled & organized complex activities such as meetings, travel, conferences, & department activities for all members of the department
Typed, formatted, proofread all correspondence & documents into final drafts
Established, developed, maintained, & updated filing system for department
Maintained supply inventory; placing & expediting orders for supplies; verifying receipt of supplies
Provided relief for receptionist or other admin staff
Contributed to team effort by accomplishing related results as needed.
Dec 1997 – Oct 2007 Best Staffing Solutions Houston, TX
Quality Assurance Administrator (RSM Services)
Proofread data/entry operators work against editor work
Daily input of 30+ Tracking Logs into ODIS database Purchasing Expeditor (Newmark Homes)
Maintained daily input of 150+ Extra Work/Purchase Orders by phone & fax
Monitored & expedited shipments from vendors; follow up with vendors weekly via open order reports
Internet Marketing Administrative Assistant (Newmark Homes)
Input client prospect cards into Microsoft Access & Maintained database
Coordinated mail-outs for requested prospects weekly or as needed
Maintained & updated Website with pertinent info from AS400 database Regional Sales Coordinator (BP Microsystems)
Assisted the regional manager in daily operations as well as in absence
Maintained & updated collections for U.S. Western region
Supplied & updated quotes for customers within the database
Coordinated follow-up phone calls & emails to customers Receptionist/Staffing Assistant (Best Staffing Solutions)
Answered switchboard of 10+ lines
Coordinated applicants for computer clerical testing
Scheduled & managed appointments for potential employees
Proofread applications for completeness
Accounts Payable/Receivable Clerk (Best Staffing Solutions)
Reconciliation of paid outs & receiving invoices from various vendors
Resolved invoice discrepancies with vendors
Input of 200+ vendor invoices into AS400 database Insurance Verification Specialist (St. Joseph Hospital)
Verified customer insurance medical coverage
Input of customer insurance benefits into database
Provided relief for receptionist
Claims Processor/Provider Relations Representative (National Healthcare Alliance)
Daily input of 200+ insurance claims
Maintained weekly data of eligibility coverage & termination of employees
Contacted 500+ providers to update any credentialing information monthly
Maintained Provider database & reviewed provider contracts for the updating of provider’s fee schedules
Human Resource/Administrative Assistant (Matrix)
Created software licenses for various vendors
Ordered supplies for 50+ office staff
Matched checks to invoices for record keeping purposes
Verified employment & processed payroll for 1000+ contract & hourly employees
Conducted new hire orientation for new employees
Assisted in presenting employee benefits to new & current employees
Jan 1995 – Jan 1997 Waldenbooks Houston, TX
Supervised eight (8) employees
Responsible for the opening & closing of the bookstore
Responsible for the training of new employees
ADDITIONAL SKILLS
Alpha numeric data entry (18,000kph), 10-key by sight & touch, type 60wpm, answer multiple phone lines 10+, sending & receiving faxes, operation of copy machine, USPS Postage Meter Machine, MS Office, PeopleSoft, QuickBooks, SAP, ODIS Travel Survey Software, AS400, VINTRI Shipping & Receiving Software, Internet Proficient.
EDUCATION
Houston Community College Houston, Texas
AAS - Human Resource Management
AAS - Business Management
Westbury High School Houston, Texas
High School Diploma
References available upon request