Medical Assistant / Phlebotomist

Nicole Jones

**** ************ **. ● Houston, Texas 77085 Home: 832-***-**** **************@*****.***

Objective: To obtain a position where my Medical Assistant, Back office Manager, Phlebotomy Supervisor experience can be an asset to a prospective employer.

Education:

1992-1996 Forest Brook High School: 1997-1998 Texas School of Business Houston, Texas [2011] University of Phoenix Houston, Texas: [2013] Houston Community College

2012- 2015 Laboratory Tech II/ Medical Assistant Memorial Herman T.M.C

Work tubing systems, deliver specimen to correct departments for testing, specimen Processing, data entry, find results when request by doctors and are nurses, File reports, answer phones, clean equipment, take vital signs, perform venipuncture for in house testing as well as reference laborites, assist the doctors with medical examines as well as take the patients’ medical record, charting, deliver results and fax phones, and medical records, injections, vaccines, autoclaving, inventory supplies, order supplies, EMR charting, patient education,calling prescriptions, schedule appointments,bill insurance, collect payments,

2007 – 2012 Phlebotomist Manager Clinical Pathology Laboratories Houston, Texas

Responsible for accurately training Phlebotomy new hire’s, perform rapid phlebotomy venipuncture, capillary, skin puncture procedures, and Specimen processing, Collect proper and accurate billing information, Deliver lab reports Ensures specimen integrity,Communicate effectively with all levels of staff,Handle multiple task simultaneously, Data Entry, verify orders and what is received, T.I.Q missing specimen Identify problems with specimen and requisition, Pour off serum, urine and plasma package specimens for transportation in a timely manner, Ensures specimen integrity, maintaining inventory, Travel to work various sites in the city, Assure that lab equipment is working properly. Perform drug, alcohol, and pregnancy testing, educated patient on correct Collection of specimen; Ensure that laboratory is cleaned,

2007- 2005 Lead Phlebotomist Quest Diagnostics Houston, Texas

ensure all phlebotomy and PSC specimens are collected accurately, completing requisitions accurately, obtain correct billing information, Call clients to confirm handwritten orders, verify test and diagnosis codes, label, centrifuge, split, and freeze specimens as required by test order, package specimens for transport, Maintains all PSC/ Phlebotomy logs,filling, faxes, answered the phones, order supplies, check inventory, ensure the PSC are neat and clean, Travel to various site’s to work, prepares monthly statistical data, Assist with employee time and attendance, educate and train new hire as well as inform the current employee of company policies and protocols as they are revised and updated, Assist in opening new account, Coordinate the work of the phlebotomist in the PSC to assure that production is consistent and accurate, Assist the Supervisor with additional duties as assigned]

2005 - 1998 Back Office Manager Gallery Medical Clinic Kingwood, Texas

Responsible for managing the procedures of the back office, prepares patients for exams and x- rays, obtain medical history, injection, phlebotomy, record vital signs and medical charting, roomed patients for examine,prepare payroll, schedule meeting, conduct training for all new hires, medical records, order supplies,answer phones, fax emails, power point for meetings

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