HAROLD PRATT
**** ** **** **. *** C, BOCA RATON, FL 33428
C: 954-***-**** ********@***.***
SUMMARY
Dependable Sales and Operations Manager, bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills. Seeking a position where I can increase revenue and implement my operational abilities.
SKILLS
Microsoft Word, Excel, Counter Point, Power Point. Client account management
Knowledge and experience with diverse tactics Team leader and developing clear plans
for growing sales. and goals
Building customer relations/service Consistently meet goals
Budgeting and account managing. Efficient multi-tasker
Staff training/development Customer service-oriented
EDUCATION
BACHELOR OF SCIENCE- Elementary Education
Florida Atlantic University
Boca Raton, FL December 2009
Elementary Education Managed a variety of student teaching experiences where technology and best practices were implemented and observed. Certification Statement of Eligibility for certification in Elementary (K-6), ESOL endorsement.
11/13 CDL Class B Driver’s License
WORK HISTORY
BLUEGREEN AQUATICS LLC
COO/Vice President May 2015- Current
Oversaw business development, marketing, advertising, sales/operations, development of service packages and price policies.
Managed invoicing, collecting/depositing of company funds.
Managed company social media and digital marketing.
Earned customer sales and maintained customer relations.
Account Management.
Managed cold calls as well as field sales.
LIVING COLOR AQUARIUM MAINTENANCE AND SUPPLY
Director of Operations October 2012- April 2015
Project Management- Led team to weekly/monthly sales goals.
Managed sales projections and profit/loss reports.
Cold call potential clients and handled customer relations.
Managed and directed Marketing material for the business.
Trained, coached and mentored staff to ensure smooth adoption of new program.
Implemented innovative programs to increase employee loyalty and reduce turnover.
BIG AL’S AQUARIUM SUPER CENTERS
Sales and Operations Manager January 2006-October 2012
Earned customer sales and maintained customer relations.
Hired and Managed 20+ employees and trained them in sales.
Counting the cash register and making deposits.
Managing the Budget and profit/loss reports- Operated Counter Point
REFERENCES
Available upon request.