Carla A. Mariano

Sharon, MA ***** ac0wmo@r.postjobfree.com

617-***-**** (mobile)

CAREER PROFILE

Dynamic senior level Office Manager/Clinical Supervisor with extensive experience. Creative problem solver with the ability to develop visionary solutions to complex business challenges. Progressive leader with strong team building skills. Ability to work in a high volume atmosphere. Successful in prioritization and completion of duties to meet strict and changing deadlines.

AREAS OF EXPERTISE

Customer Service Quality Control Effective Communications Skills

Team Leader Cost Reduction & Control Staff Hiring, Training & Development

Detail Oriented Organizational Skills Process Improvement & Implementation

PROFESSIONAL EXPERIENCE

APPS Paramedical Company, Wellesley, MA 2000 - 2016

Office Manager / Clinical Supervisor

Supervised and supported 85 paramedical examiners covering MA performing approximately 1,000

cases weekly

Interviewed, hired and trained all new examiners

Established guidelines for ethical and quality standards required for exceptional job performance

Implemented new and changes to existing policies and procedures; communicated information to field

examiners

Effectively allocated resources to support changing work requirements and goals

Developed and implemented accountability and inventory control procedures resulting in cost savings

and streamlining equipment tracking

Used proprietary software to monitor and manage examiners case-load, insuring standards were met and

cases completed within expected timelines

Paramedical Examiner

Conducted medical screening for life and disability insurance applicants involving the following

responsibilities:

Scheduled and maintained all insurance applicant’s appointments including but not limited to collecting

medical history, performing venipuncture and electrocardiograms, administering and recording blood

pressure

Processed all necessary insurance forms pertaining to each applicant

Completed an average of twenty-five to thirty-five exams per week

Covered a twenty-mile radius between Sharon, MA and Wellesley, MA

EDUCATION

Peter Bent Brigham School of Nursing

Contact this candidate