Customer Service Manager

Modestus Kihongosi

**** ***** ******* **. **** **7

Severn, Md. 21144

H: 443-***-**** C: 443-***-****

************@*****.***

Summary: Results-oriented employee with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational improvements.

Experience:

06/2010-08/2016 Manager Subway Restaurant

Provided good customer service skills, preparing sandwiches, prepping food, handling money, opening and closing store, making deposits into bank, making schedules, ordering supplies, inventory, supervising 3-8 employees daily.

09/2016-04/2017 Work at Peapod LLc as product selector,loading and unloading the trucks

Education:

April, 2004 High School Diploma Malangali High School

Skills:

Speak two languages: English & Swahili

Computer Knowledge: Microsoft Office, PowerPoint, Excel, Spreadsheets

Manager certificates

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